Medical Assistant - Willing to Train!
About The Position
EyeCare Partners is hiring a Medical Assistant (Optometric Technician) for The Eye Doctors in Lawrence, Kansas. The Optometric Technician supports the optometrist and helps deliver a positive patient experience by facilitating patient flow and performing preliminary testing with optical equipment before patients see the doctor. The role also includes verifying medical and vision insurance, responding to patient inquiries, and communicating with patients, doctors, and managers. The position is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out job duties. The office is open Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 1 p.m. Employees must be available for shifts within these hours; the schedule may involve starting earlier or staying later as needed, as well as weekends, schedule changes, or an extended schedule.
Requirements
- High school diploma or GED.
- Basic computer skills.
- Strong customer service skills.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Favorable background-check result as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience.
- Excitement to learn and grow.
Responsibilities
- Facilitate patient flow.
- Assist the doctor with preliminary testing.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers.
- Answer inquiries by phone, email, and in person.
- Build relationships with patients and provide medical support consistent with the Total Patient Experience.
- Follow company policies and procedures, including HIPAA requirements.
- Work with urgency while respecting patients’ time and the doctor’s schedule.
- Operate manual and automatic lensometers, autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
- Follow testing-equipment scripts for photos, visual fields, visual activity, and other tests.
- Clean examination equipment, including the tonometer tip.
- Interact courteously and professionally with employees at all levels.
- Perform general office duties and cleaning assigned by the manager.
- Contribute to a positive, team-oriented, patient-focused work environment.
- Meet business scheduling needs, which may include weekends, schedule changes, or an extended schedule.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off.
- Paid holidays.
- Paid maternity leave.
- Competitive base pay.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
