Eyewear Sales Associate! - Willing to train
About The Position
EyeCare Partners is seeking an Optical Technician (Optician) for Clarkson Eyecare in Union, Missouri. The Optical Technician helps deliver a world-class Total Patient Experience by supporting patients’ medical needs and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with the products and services offered. This is a full-time position. The office is open Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 8 a.m. to 1 p.m. Associates must have open availability to work any shift within those hours and may occasionally need to work earlier or later. The role includes frequent walking, sitting, and standing; regular bending, stooping, and reaching; and occasional driving or climbing. Associates must be able to handle items up to 25 pounds and have the fine motor, visual, and auditory abilities described in the posting.
Requirements
- High school diploma or GED.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Compliance with HIPAA requirements.
- Favorable background check as required by state.
- Proof of identity and authorization to work in the United States.
- Ability to perform the stated physical activities, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.
Nice To Haves
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
- Current ABO/ABOC and NCLE certifications preferred, or obtain them within the first two years of employment.
Responsibilities
- Build relationships with patients and deliver the Total Patient Experience while providing medical support.
- Determine patients’ wants and needs, and sell products and services to exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and prescriptions.
- Operate auto and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
- Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair and adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids and policies.
- Keep frame displays clean, organized, fully stocked, and well presented.
- Follow protocols to maintain accurate frame inventory.
- Perform general office duties and cleaning as assigned by the manager.
- Assist with other duties in the office as needed.
- Comply with HIPAA requirements for protected health information.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
