Optical Technician / Optician

Eye Care Partners Career Opportunities • Lebanon, OH

26d

About The Position

An Optical Technician works to deliver a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role dispenses and fits glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, connecting patients’ needs with the goods and services offered. Team members assist patients with selecting frames, recommend optical products, take measurements, dispense orders, and repair or adjust frames.

Requirements

• At least one year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
• Favorable background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the physical activities required for the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.
• High school diploma or GED.

Nice To Haves

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• ABO and NCLE certifications preferred, but not required.

Responsibilities

• Build relationships with patients and deliver medical support in accordance with the Total Patient Experience.
• Determine patients’ wants and needs and recommend products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair or adjust frames.
• Dispense glasses and contact lens orders using current processes.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k)
• Employer 401(k) matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED