Optical Technician / Optician
Eye Care Partners•Columbus, OH
About The Position
An Optical Technician works to deliver a high-quality Total Patient Experience while supporting patients’ medical needs and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with suitable products and services. The technician helps patients select frames and lenses, takes optical measurements, dispenses orders, and repairs or adjusts frames.
Requirements
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- High school diploma or GED.
- Favorable result on a background check as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to walk, sit, stand, bend, stoop, and reach as needed for the essential job functions.
- Ability to lift, carry, push, and pull items weighing up to 25 pounds.
- Strong fine motor skills and full use of hands, including frequent grasping and writing or typing.
- Visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.
- Ability to drive or climb occasionally, as needed.
Nice To Haves
- Previous medical office experience preferred.
- Previous ophthalmic experience strongly preferred.
- ABO certification preferred but not required.
- NCLE certification preferred but not required.
Responsibilities
- Build relationships with patients and deliver the Total Patient Experience while providing medical support.
- Determine patients’ wants and needs and recommend or sell products and services that meet or exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
- Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair or adjust frames.
- Dispense glasses and contact lens orders using the current process.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
