Optical Technician / Optician
About The Position
An Optical Technician achieves a world-class Total Patient Experience that maximizes retail sales while supporting patients’ medical needs. The role dispenses and fits glasses and contact lenses based on prescriptions written by Optometrists and Ophthalmologists, and connects patients’ needs to the goods and services offered. The position involves building relationships with patients, understanding and exceeding their expectations, helping them select frames, recommending appropriate lenses and coatings, collecting accurate optical measurements, dispensing orders, and repairing or adjusting frames.
Requirements
- At least 1 year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- High school diploma or GED.
- Favorable background check result as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to lift, carry, push, and pull items up to 25 lbs.
- Strong fine motor skills and full use of hands.
- Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience.
- ABO certification.
- NCLE certification.
Responsibilities
- Embrace and execute the Total Patient Experience, building relationships with patients while delivering medical support.
- Determine patients’ wants and needs and sell to exceed their expectations.
- Assist patients in selecting frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames to suit their needs.
- Accurately collect measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair and adjust patient frames.
- Dispense glasses and/or contact lens orders using the current process.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
