Optical Associate- Licensed

Boscov's

3d

About The Position

Boscov’s is seeking a Licensed Optical Associate to join its Optical team. The associate dispenses spectacles and contact lenses to adults and children and advises customers on lens and spectacle-frame options. The role provides in-person and telephone customer service, manages eyewear orders and sales transactions, performs fittings and repairs, and helps maintain the optical department and support daily store operations. The position is part-time and active, requiring movement throughout the department during the shift.

Requirements

• Current, active optician license in the state of employment; maintain the license in good standing.
• One year of optical experience.
• One year of retail-store experience.
• High school diploma or GED equivalent.
• Exceptional communication and interpersonal skills.
• Strong customer service skills.
• Ability to prioritize.
• Ability to work as a team member.
• Strong sense of fashion and trends.
• Knowledge of proper use of lensometer, autorefractor, and NCT equipment.

Nice To Haves

• Prior sales experience.

Responsibilities

• Verify prescription orders against the prescribing doctor's original prescription and maintain organized order files.
• Provide exceptional in-person and telephone customer service by assisting customers and explaining products and services.
• Interpret prescriptions, perform optical measurements, verify prescriptions with a lensometer, recommend frame and lens options, and select frames that meet prescription requirements.
• Manage order fulfillment by updating order status, notifying customers when orders are ready, dispensing completed eyewear, and processing sales and payments accurately.
• Fit, adjust, and repair eyewear and troubleshoot issues to support proper fit, comfort, and visual performance.
• Operate and maintain optical equipment, including a lensometer, autorefractor, and non-contact tonometer (NCT), according to company procedures and state licensing requirements.
• Follow company policies, state licensing regulations, HIPAA requirements, and confidentiality standards.
• Assist the Optical Manager with opening and closing procedures, cash reconciliation, and accurate point-of-sale transactions.
• Build positive working relationships with store leadership and associates to promote a collaborative, customer-focused environment.
• Maintain a clean, organized, and professional optical department.

Benefits

• Medical benefits
• 401(k) with company match
• Weekly pay
• Paid vacation
• Liberal employee discount
• Starting rate of $29.50 per hour, based on experience

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED