Optical Associate- Licensed- PT

Boscov’s•Woodbridge Township, NJ

3d•Onsite

About The Position

Boscov’s is hiring a licensed Optical Associate for its Optical team. The associate dispenses spectacles and contact lenses to adults and children and advises and assists customers with lens and spectacle-frame choices. The role combines optical services, customer service, sales and order fulfillment in a retail department-store environment. The position is part-time and active, involving movement throughout the department during the shift.

Requirements

Active, up-to-date optician license in the state where the position is located.
One year of optical experience.
One year of retail-store experience.
High school diploma or GED equivalent.
Exceptional communication and interpersonal skills.
Strong customer service skills.
Ability to prioritize.
Ability to work as a team member.
Strong sense of fashion and trends.
Knowledge of the proper use of a lensometer, autorefractor, and NCT equipment.
Ability to move about the department throughout the shift.

Nice To Haves

Prior sales experience.

Responsibilities

Verify prescription orders against prescribing doctors’ original prescriptions and maintain organized order files according to store procedures.
Assist customers in person and by phone, explain products and services, and provide a welcoming, professional experience.
Interpret prescriptions, take optical measurements, verify prescriptions using a lensometer, recommend frame and lens options, and select frames appropriate to prescription requirements.
Manage order fulfillment, update order statuses, notify customers when orders are ready, dispense complete eyewear, and process sales and payments accurately.
Fit, adjust, and repair eyewear and troubleshoot issues to support proper fit, comfort, and visual performance.
Operate and maintain the lensometer, autorefractor, and non-contact tonometer (NCT) according to company procedures and state licensing requirements.
Comply with company policies, state licensing regulations, HIPAA requirements, and confidentiality standards.
Assist the Optical Manager with opening and closing procedures, cash reconciliation, and accurate point-of-sale transactions.
Build positive working relationships with store leadership and associates to promote a collaborative, customer-focused environment.
Keep the optical department clean, organized, and professional.