Optical Associate- PT

Boscov’s • Hazle Township, PA

3d

About The Position

Boscov’s is hiring a part-time Optical Associate to join its Optical team. The role dispenses spectacles and contact lenses to adults and children, while advising and assisting customers with lens and frame options. The associate provides customer service, processes eyewear orders and sales, performs optical measurements and eyewear fittings, and helps maintain the department and support daily store operations.

Requirements

• At least 1 year of optical experience.
• At least 1 year of experience working in a retail store.
• High school diploma or GED equivalent.
• Exceptional communication and interpersonal skills.
• Strong customer service skills.
• Ability to prioritize.
• Ability to work as a team member.
• Strong sense of fashion and trends.
• Knowledge of the proper use of lensometer, autorefractor, and NCT equipment.
• Ability to move about throughout the department during the shift.

Nice To Haves

• Prior sales experience.

Responsibilities

• Verify prescription orders against the prescribing doctor’s original prescription and maintain organized order files using store procedures.
• Assist customers in person and by phone, explain products and services, and provide a welcoming, professional experience.
• Interpret prescriptions, perform optical measurements, verify prescriptions with a lensometer, recommend frame and lens options, and select frames appropriate to prescription requirements.
• Manage order fulfillment by updating order status, notifying customers when orders are ready, dispensing complete eyewear, and processing sales and payments accurately.
• Fit, adjust, and repair eyewear and troubleshoot issues to support proper fit, comfort, and visual performance.
• Operate and maintain optical equipment, including a lensometer, autorefractor, and non-contact tonometer (NCT), according to company procedures.
• Follow company policies, HIPAA requirements, and confidentiality standards.
• Assist the Optical Manager with opening and closing procedures, cash reconciliation, and accurate point-of-sale transactions.
• Build positive working relationships with store leadership and associates to promote a collaborative, customer-focused environment.
• Keep the optical department clean, organized, and professional.

Benefits

• Medical benefits
• 401(k) with company match
• Weekly pay
• Paid vacation
• Employee discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED