Optical Associate- Licensed

Boscov's•Moorestown, NJ

About The Position

Boscov’s is seeking a Licensed Optical Associate to join its Optical team. The associate dispenses spectacles and contact lenses to adults and children and advises customers on lenses and spectacle frames. The role provides customer service, interprets prescriptions, performs optical measurements and eyewear fittings, and supports order fulfillment and daily department operations. The position is active and involves moving about throughout the department during the shift.

Requirements

  • Active, up-to-date optician license in the state.
  • At least 1 year of optical experience.
  • At least 1 year of retail store experience.
  • High school diploma or GED equivalent.
  • Exceptional communication and interpersonal skills.
  • Strong customer service skills.
  • Ability to prioritize.
  • Ability to work as a team member.
  • Strong sense of fashion and trends.
  • Knowledge of proper use of lensometer, autorefractor, and NCT equipment.

Nice To Haves

  • Prior sales experience.

Responsibilities

  • Verify prescription orders against the prescribing doctor’s original prescription and maintain organized order files according to store procedures.
  • Assist customers in person and by phone, explain products and services, and provide a welcoming, professional experience.
  • Interpret prescriptions, perform optical measurements, verify prescriptions with a lensometer, recommend frame and lens options, and ensure frame selection meets prescription requirements.
  • Manage order fulfillment by updating order status, notifying customers when orders are ready, dispensing complete eyewear, and processing sales and payments accurately.
  • Fit, adjust, and repair eyewear and troubleshoot issues to ensure proper fit, comfort, and visual performance.
  • Operate and maintain optical equipment, including a lensometer, autorefractor, and non-contact tonometer (NCT), according to company procedures and state licensing requirements.
  • Comply with company policies, state licensing regulations, HIPAA requirements, and confidentiality standards.
  • Assist the Optical Manager with opening and closing procedures, cash reconciliation, and accurate point-of-sale transactions.
  • Build positive working relationships with store leadership and associates to foster a collaborative, customer-focused environment.
  • Keep the optical department clean, organized, and professional.

Benefits

  • Medical benefits
  • 401(k) with company match
  • Weekly pay
  • Paid vacation
  • Liberal employee discount
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