(USA) Optical Associate, Non-Certified – Sam’s Club. Part-Time. Nicholasville, KY. $18.00+ USD Hourly.

Walmart • Nicholasville, KY

1d • $18 - $26 • Onsite

About The Position

The Optical Associate, Non-Certified supports operations in the Sam’s Club Optical area by maintaining merchandise presentation and sales-floor organization, receiving and stocking merchandise, completing required documentation, and processing member purchases, returns, refunds, and exchanges. As needed, the associate also handles hearing aid inventory and related transactions.

The role assists members with eyewear and contact lens purchases and care. Duties include identifying and verifying prescription information; taking pupillary distance and position-of-wear measurements; adjusting and repairing frames; completing orders; inspecting finished eyewear; troubleshooting non-adapt issues; and communicating with laboratories and optometrists about orders and product updates. The associate monitors trial lens inventory, maintains and calibrates optical equipment, and coordinates equipment repairs. Under an optometrist’s guidance, the associate may conduct pre-testing and record results, support OD services, and collect payments for doctor or telehealth services.

The associate schedules and confirms appointments, maintains records in accordance with HIPAA and company procedures, and processes applicable insurance claims and payments. The role requires completing assigned training and obtaining and maintaining required certifications, registrations, and licensure. Associates lead and participate in teams, help develop and implement business processes, support continuous improvement, and model compliance with company policies, procedures, and standards of ethics and integrity. The position also calls for demonstrating Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Requirements

• High school diploma, GED, or equivalent upon job entry or within 12 months of hire, in order to sit for the American Board of Opticianry (ABO) exam.
• Meet applicable requirements to work as an Optical associate, including minimum age, qualifications, registration, certification, and/or licensure required by the Optical organization or state boards.
• Obtain American Board of Opticianry (ABO) certification within 15 months of hire or job entry.
• Be willing and able to work with the Manager to register and maintain an NPI number as required by state law.
• In licensed or registered states, meet or be able to satisfy state-law requirements to become an apprentice optician and licensed optician.
• In licensed or registered states, obtain state-required optician licensure within 18 months of hire or job entry for full-time associates, unless state requirements mandate additional training hours; complete applicable requirements and obtain licensure within 3 months of completing minimum state apprenticeship hours.

Nice To Haves

• Experience working in a health care or retail setting.

Responsibilities

• Maintain merchandise presentation by stocking, setting up, cleaning, and organizing displays; removing damaged goods; pricing and signing merchandise; and securing fragile and high-shrink merchandise.
• Maintain the Optical sales floor in accordance with company policies and procedures, including handling claims and returns, zoning, organizing merchandise, and identifying shrink and damage.
• Receive and stock merchandise in the Optical area; complete required paperwork, logs, and documentation.
• As needed, receive, audit, and maintain hearing aid inventory and process related sales and refunds through the POS system.
• Operate registers and related hardware; process member purchases, payments, returns, refunds, and exchanges using appropriate procedures.
• Educate members about eyewear usage and care and support contact lens insertion, removal, and hygiene guidance.
• Assist members with Optical product and service purchases, take measurements, adjust and repair frames and lenses, complete eyewear and contact lens orders, and identify and verify prescription information.
• Accurately measure pupillary distance and position of wear for different lens types using manual and digital systems.
• Perform frame adjustments and repairs and complete final inspections of eyewear, including compound prism verification.
• Troubleshoot member non-adapt issues and communicate with laboratories and optometrists about job status, product updates, and reordering expired lenses.
• Process eyewear and contact lens orders; monitor trial lens inventory; and ensure optical equipment is clean and calibrated.
• Troubleshoot optical equipment failures and coordinate repairs.
• As needed, under the guidance of a contracted or associate optometrist, complete patient appointments, perform pre-testing, and record results.
• Support OD services through use of new and existing technology and collect payments for doctor or telehealth services.
• Schedule and confirm appointments while following company policies, procedures, and applicable state and federal laws.
• Maintain and file records in compliance with HIPAA and company procedures.
• Where applicable, request, review, and process insurance claims, payments, and chargebacks for doctor services and eye care materials.
• Complete assigned virtual and hands-on training, including training required to acquire and maintain certification and licensure.
• Develop intermediate knowledge of eye anatomy and diagnostic testing and participate in internal development opportunities.
• Where applicable under state regulations, register with the state board for an apprenticeship or work permit within 60 days and ensure registration or certification does not lapse.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and identifying improvement opportunities.
• Demonstrate, promote, and support compliance with company policies, procedures, and ethics standards; guide others in applying them and assist management with addressing ethical and compliance issues.
• Demonstrate the company values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes, subject to classification, tenure, and applicable terms.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit for eligible full-time and part-time associates, including programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED