Operations Training Supervisor

Stratas Foods•Nashville, TN

8d•Onsite

About The Position

The Operations Training Supervisor leads the design, implementation, administration, and continuous improvement of operational training programs that support employee development, regulatory compliance, workforce capability, and business performance. The position serves as a subject matter expert for training systems, governance, onboarding effectiveness, and workforce development across multiple manufacturing facilities. The role partners with Operations, Safety, Quality, Human Resources, Maintenance, and Plant Leadership to ensure employees have the skills, knowledge, and qualifications to perform safely and effectively. It provides leadership, coaching, resources, and support to Plant Training Coordinators, Authorized Trainers, supervisors, and operational leaders to promote consistent training standards and employee development practices. The supervisor develops standardized training processes and learning materials, delivers and evaluates training, manages the Authorized Trainer program, maintains training records and governance, and uses workforce and performance data to improve training effectiveness. The role also develops training personnel and supports operational excellence initiatives. The position is based in Nashville and may require travel to company locations and occasional extended hours.

Requirements

Associate or bachelor's degree in Business, Manufacturing, Organizational Development, Human Resources, Education, or a related discipline; an equivalent combination of education and manufacturing experience may be considered.
At least five years of experience in manufacturing, operations, workforce development, technical training, leadership, or a related field.
Proficiency in Microsoft Word and Excel and the ability to learn and use LMS and digital training applications.
Knowledge of adult learning principles and instructional techniques, with classroom facilitation, coaching, and presentation skills.
Strong leadership, coaching, mentoring, decision-making, problem-solving, analytical, organizational, project management, communication, collaboration, conflict resolution, and stakeholder-management skills.
Ability to align training initiatives with organizational goals and operational priorities, identify workforce capability gaps, manage multiple priorities and projects, and use metrics and data to evaluate effectiveness.
Ability to work in manufacturing and office environments; walk and stand for long periods; regularly climb stairs or ladders; and lift up to 50 pounds.
Ability to demonstrate physical aspects of job tasks during training; visually observe tasks; and hear and speak clearly in noisy environments to identify safety or quality indicators.
Ability to conduct training in classroom and operational settings, break complex tasks into teachable steps, adapt teaching methods to learner needs, work independently, manage time, and maintain detailed records.
Ability to travel to company locations as required; occasional extended hours may be required.

Nice To Haves

Formal training in learning and development, operations, or safety.
Experience designing and delivering training programs in a manufacturing or operational environment.
Experience leading trainers, training initiatives, or workforce development programs.
Experience administering Learning Management Systems (LMS).
Experience with learning management systems and training databases.

Responsibilities

Develop, implement, maintain, and continuously improve operational training programs aligned with organizational objectives and workforce development strategies.
Establish standardized training processes, procedures, and governance practices across manufacturing locations.
Evaluate training effectiveness through assessments, observations, performance metrics, and business results; use feedback, audit findings, and operational needs to make improvements.
Design, develop, and facilitate training for new hires, employees, supervisors, trainers, and operational leaders using classroom, hands-on, coaching, e-learning, simulation, demonstration, and blended-learning methods.
Apply adult learning principles and develop training documentation, instructional materials, presentations, assessments, and qualification tools.
Coordinate onboarding and new-employee training programs.
Develop workforce capability strategies and partner with plant leadership to identify skill gaps, qualification needs, and succession-planning opportunities.
Create and maintain skills matrices, qualification frameworks, and employee development pathways; support career progression, employee growth, and cross-training initiatives.
Lead and administer the Authorized Trainer program, including trainer selection, qualification standards, certification, recertification, assessment, coaching, performance monitoring, and development.
Establish and maintain standards for training documentation, SOPs, OPLs, work instructions, qualification assessments, and certification records.
Maintain training-system, training-matrix, and learning-management-platform governance; ensure training records are accurate, complete, and audit ready and meet company, regulatory, safety, quality, and audit requirements.
Partner with plant subject matter experts to develop and maintain training materials and operational learning resources; participate in meetings as a training representative.
Coach frontline leads and Authorized Trainers on communication, training techniques, and leadership behaviors.
Provide direct leadership, coaching, mentoring, and performance management for Plant Trainers, Training Coordinators, and other assigned training personnel.
Support supervisors and operational leaders in employee development and reinforcement of training outcomes; foster learning, accountability, engagement, and continuous improvement.
Analyze training metrics, workforce capability data, and operational performance indicators to identify trends, risks, and improvement opportunities.
Recommend and implement process improvements and leverage training technology, best practices, and innovative learning solutions to improve training outcomes.
Participate in and support operational excellence initiatives throughout the organization.