Operations Training Supervisor

Stratas Foods•Nashville, TN

About The Position

The Operations Training Supervisor leads the design, implementation, administration, and continuous improvement of operational training programs that support employee development, regulatory compliance, workforce capability, and business performance. The role is the subject matter expert for training systems, governance, onboarding effectiveness, and workforce development across multiple manufacturing facilities. It partners with Operations, Safety, Quality, Human Resources, Maintenance, and Plant Leadership to ensure employees have the skills, knowledge, and qualifications needed to work safely and effectively. The supervisor provides leadership, coaching, resources, and support to Plant Training Coordinators, Authorized Trainers, supervisors, and operational leaders to promote consistent training standards and employee development. The position oversees training strategy and delivery, workforce capability initiatives, the Authorized Trainer program, training documentation and governance, and the development of training personnel. It uses training and operational data to evaluate effectiveness and guide continuous improvement. The role works in manufacturing and office environments, travels to company locations as required, and may occasionally require extended hours to support operational and training needs. This is a full-time position. Benefits listed are medical, dental, and vision coverage.

Requirements

Associate or bachelor's degree in Business, Manufacturing, Organizational Development, Human Resources, Education, or a related discipline.
At least five years of experience in manufacturing, operations, workforce development, technical training, leadership, or a related field.
Proficiency in Microsoft Word and Excel and the ability to learn and use LMS and digital training applications.
Knowledge of adult learning principles and instructional techniques, with classroom facilitation, coaching, and presentation skills.
Leadership, coaching, mentoring, decision-making, problem-solving, and stakeholder influence skills.
Ability to align training initiatives with organizational goals, identify workforce capability gaps, and develop solutions.
Strong analytical, organizational, project management, communication, interpersonal, collaboration, conflict-resolution, and prioritization skills; ability to manage multiple projects and priorities and use metrics to guide decisions.
Ability to build collaborative relationships with plant leadership across organizational levels.
Ability to work in manufacturing and office environments; walk and stand for long periods, climb stairs and ladders regularly, lift up to 50 pounds, and demonstrate physical aspects of job tasks during training.
Ability to visually observe tasks, hear and speak clearly in noisy environments, and identify safety or quality indicators.
Ability to conduct training in classroom and operational settings, break complex tasks into teachable steps, adjust instruction to learner needs, work independently, manage time, and maintain detailed records.
Ability to travel to company locations as required and occasionally work extended hours to support operational and training needs.

Nice To Haves

Formal training in learning and development, operations, or safety.
Equivalent combination of education and manufacturing experience may be considered.
Experience designing and delivering training programs in a manufacturing or operational environment.
Experience leading trainers, training initiatives, or workforce development programs.
Experience administering Learning Management Systems (LMS).
Experience with training databases and analyzing and presenting training-related data and reports.

Responsibilities

Develop, implement, and maintain operational training programs aligned with organizational objectives and workforce development strategies.
Establish standardized training processes, procedures, and governance practices across manufacturing locations.
Evaluate training effectiveness using assessments, observations, performance metrics, and business results; continuously improve programs based on operational needs, audit findings, data, and employee feedback.
Design, develop, and facilitate training for new hires, employees, supervisors, trainers, and operational leaders using classroom, hands-on, coaching, e-learning, simulation, demonstration, and blended approaches.
Apply adult learning principles and develop and maintain training documentation, instructional materials, presentations, assessments, and qualification tools.
Coordinate onboarding and new employee training programs.
Develop workforce capability strategies; partner with plant leadership to identify skill gaps, qualification needs, and succession planning opportunities.
Create and maintain skills matrices, qualification frameworks, and employee development pathways, and support career progression and employee growth initiatives.
Use workforce capability data to inform training and talent development decisions.
Lead and administer the Authorized Trainer program, including setting qualification and certification standards, selecting and developing trainers, certifying and recertifying them, conducting assessments and coaching, and monitoring their performance.
Establish and maintain standards for training documentation, SOPs, OPLs, work instructions, qualification assessments, and certification records.
Maintain training systems, matrices, and learning management platform governance; ensure training records are complete, accurate, and audit ready and meet company, regulatory, safety, quality, and audit requirements.
Partner with plant subject matter experts to develop and maintain training materials and operational learning resources; participate in meetings as a training representative.
Coach frontline leads and Authorized Trainers on communication, training techniques, and leadership behaviors; provide input on employee development and cross-training opportunities.
Provide leadership, coaching, mentoring, and performance management for Plant Trainers, Training Coordinators, and other assigned training personnel.
Foster a culture of learning, accountability, engagement, and continuous improvement; support supervisors and operational leaders in developing employees and reinforcing training outcomes.
Build cross-functional partnerships to promote workforce capability development.
Analyze training metrics and operational performance indicators to identify trends, improvement opportunities, and potential risks; recommend and implement improvements to training processes and employee performance.
Leverage training technology, best practices, and innovative learning solutions, and participate in and support operational excellence initiatives.