Operations Team Member - Sand Mountain Park & Amphitheater

The Sports Facilities Companies•Albertville, AL

About The Position

The Operations Team Member at Sand Mountain Park & Amphitheater is responsible for a variety of daily duties based on operational needs while providing participants, members, and guests with an excellent experience. The role supports sports games, play areas, park and building upkeep, programming, and events, and may assist other departments as needed. The position is part-time and reports to the Director of Local Programming.

Requirements

Ability to work with a wide variety of age groups.
Flexible work schedule, including nights, weekends, holidays, and long hours; regular attendance is necessary.
Excellent verbal and written communication skills.
Ability to maintain focus in a high-volume, fast-paced environment.
Excellent guest service skills.
Detail-oriented with outstanding organizational skills.
Ability to multitask and prioritize.
Ability to remain calm and focused in difficult and stressful situations.
Respectful and friendly toward athletes, guests, visitors, spectators, leaders, and fellow team members.
Ability to work well with others and take personal initiative for the betterment of the team and facility.
Commitment to the safety and wellbeing of others.
Sports experience or an interest in learning.
Ability to lift 40 pounds waist high.
Ability to sit or stand for extended periods indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions.
Ability to walk intermittently.
Ability to operate a computer and safely operate a Utility Vehicle.

Nice To Haves

2–4 years of experience in the sports or recreation field.
Strong eye for detail and safety compliance.
Experience operating an electric scoreboard.
Experience coaching or mentoring athletes or children.
Proven success as a quality team member.
Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball, and/or volleyball events.
Experience and success in customer service, leadership, and organization.
Action-oriented personality with a 'get it done' attitude and a proficiency for efficiency.

Responsibilities

Ensure the correct equipment is available for games and properly set up all play areas.
Ensure games start on time and are scored accurately.
Monitor all game play areas, including turf and courts.
Maintain and control trash in all areas of the park and buildings.
Monitor, maintain, and service restrooms throughout the parks and buildings.
Communicate issues and relevant updates to the supervisor and applicable team members.
Assist with coordinating programming and applicable events.
Assist other departments as necessary.
Complete special projects, daily assignments, and other duties as directed by management.
Greet guests and provide answers and directions as needed.
Provide courteous and friendly service to guests and staff.
Know prices, leagues, and events.
Report incidents, accidents, injuries, and altercations to the GM, AGM, or MOD.
Know and enforce facility policies, procedures, and rules.
Take on shift-lead responsibilities when earned or awarded based on merit and experience.
Keep the book during games and accurately operate the scoreboard.