Operations Team Member – Sprowls Horizon Sports Park

The Sports Facilities Companies•Pinellas Park, FL

1d•Onsite

About The Position

The Operations Team Member performs a variety of duties based on daily needs and helps provide participants with a quality program experience. The role is actively involved in facility conversion and changeover before, during, and after events, including preparing and setting up the facility for shows and sporting events so they can operate safely and efficiently. The position is part-time and non-exempt at Sprowls Horizon Sports Park in Pinellas Park, Florida, a facility managed by Sports Facilities Management, LLC.

Requirements

Be respectful and friendly toward athletes, guests, visitors, spectators, leaders, and fellow team members.
Work well with others and take personal initiative for the betterment of the team and facility.
Have excellent guest-service skills.
Be detail-oriented and have strong organizational skills.
Be able to work with people ranging from preschool age through adulthood.
Have a flexible schedule, including nights, weekends, holidays, and long hours; regular attendance is necessary.
Have excellent verbal and written communication skills.
Maintain focus in a high-volume, fast-paced environment; multitask and prioritize effectively.
Remain calm and focused in difficult and stressful situations.
Be committed to the safety and well-being of others.
Be able to lift 40–50 pounds waist high.
Be able to stand for extended periods and run or walk as needed.
Be able to work indoors and outdoors year-round and independently in a busy environment.
Comply with safety and health code standards.
Wear the proper uniform.

Responsibilities

Provide courteous and friendly service to guests and staff.
Respond to guest concerns and direct them to the appropriate manager for resolution.
Enforce facility policies and procedures.
Maintain general knowledge of program options and facility events.
Assist other departments as needed.
Set up and take down indoor courts, outdoor fields, staging, risers, and other event-related items.
Ensure the correct equipment is available for games.
Monitor play areas, including turf and courts.
Keep the supervisor informed of issues and updates.
Respond to incidents, accidents, injuries, and altercations.
Complete and file related paperwork as necessary.
Assist with daily facility maintenance and upkeep.
Assist with parking, including directing customers to parking spaces and collecting parking fees.
Perform other duties assigned by management.