Operations Team Member - Crown Sports Center
About The Position
The Operations Team Member performs a variety of duties based on daily needs while helping provide participants with a quality program experience. The role is actively involved in facility conversions and changeovers before, during, and after events, including preparing and setting up the facility so shows and sporting events can run safely and efficiently. Crown Sports Center is a multi-sport, recreation, and entertainment facility in Fruitland, Maryland, managed by Sports Facilities Management, LLC, a Sports Facilities Companies company. The organization describes its culture as collaborative, supportive, entrepreneurial, team-oriented, and focused on accountability, excellence, and service.
Requirements
- Ability to work with people of a wide range of ages, from preschool through adult.
- Flexible schedule availability, including nights, weekends, holidays, and long hours; regular attendance is necessary.
- Excellent verbal and written communication skills.
- Ability to maintain focus in a high-volume, fast-paced environment.
- Excellent guest service skills.
- Detail-oriented with outstanding organizational skills.
- Ability to multitask and prioritize.
- Ability to remain calm and focused in difficult and stressful situations.
- Respectful and friendly conduct toward athletes, guests, visitors, spectators, leaders, and fellow team members.
- Ability to work well with others.
- Personal initiative for the betterment of the team and facility.
- Commitment to the safety and wellbeing of others.
- Ability to lift 40 pounds waist high.
- Ability to stand for extended periods.
- Ability to work indoors and outdoors year-round.
- Ability to work independently in a busy environment.
- Must comply with safety and health code standards.
- Must wear the proper uniform.
- Ability to run or walk as needed.
Nice To Haves
- General sports knowledge.
- Ability to operate an electric scoreboard.
Responsibilities
- Provide courteous and friendly service to guests and staff.
- Respond to guest concerns and direct them to the appropriate manager for resolution.
- Enforce facility policies and procedures.
- Maintain general knowledge of program options and facility events.
- Assist other departments as necessary.
- Set up and take down basketball courts, staging, risers, and other event-related items.
- Ensure the correct equipment is available for all games.
- Monitor play areas, including turf and courts.
- Keep the supervisor informed of issues and updates.
- Respond to incidents, accidents, injuries, and altercations.
- Complete and file corresponding paperwork as necessary.
- Assist with daily maintenance and upkeep of department equipment.
- Complete special projects, daily assignments, and other duties as directed by management.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
