Operations Team Member

Gateway Services • Siler City, NC

1d • Onsite

About The Position

Gateway Services provides compassionate pet aftercare services to families and veterinary partners. The Operations Team Member works at an on-site Gateway Care Center, helping ensure pets entrusted to the company’s care are treated with dignity, respect, and attention to detail. The role involves operating cremation equipment, processing cremated remains, creating memorial products, and completing quality checks.

This is a hands-on, active position involving standing, walking, and lifting throughout the shift. The schedule is full-time, Monday through Friday, 10:00 a.m. to 6:30 p.m., with 40 hours per week. Overtime is required based on business need. No previous industry experience is required; training is provided.

Requirements

• Attention to detail.
• Dependability and punctuality.
• Ability to work well as part of a team.
• Ability to follow safety procedures.
• Comfort working around deceased pets.
• Ability to perform hands-on physical work.

Responsibilities

• Operate cremation equipment according to established procedures.
• Process and package cremated remains accurately and with care.
• Create memorial products, including paw prints and keepsakes.
• Perform quality checks to ensure orders are completed correctly.
• Maintain a clean, safe, and organized work environment.
• Work with teammates to meet daily production goals.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement savings plan with employer matching contributions.
• Company-paid life insurance.
• Company-paid long-term disability.
• Paid vacation and company holidays.
• Paid training and career development.
• Employee Assistance Program (EAP).
• Gateway CarePath emotional wellness and resilience program.
• Health Savings Account and Flexible Spending Accounts.
• Pet insurance.
• Employee discount marketplace.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed