Operations Lead/Coordinator
About The Position
Iron Mountain is seeking an Operations Team Lead for its Warehouse & Logistics team. This role manages the daily operations of a Logistics Center cost-effectively while ensuring internal and external customer needs are met. The successful candidate will foster a productive and efficient environment and help the organization meet customer demands. The position leads daily shipment and inventory operations, works with team members and the Operations Supervisor on employee relations and training, and supports productivity, quality, and compliance through mentorship, KPI monitoring, and operational reporting.
Requirements
- At least 2 to 3 years of leadership experience in a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
- Strong knowledge of Warehouse Management Systems (WMS).
- Ability to monitor daily production goals and adjust strategies to meet KPIs.
- Ability to lift at least 40 lbs and frequently walk, carry, reach, stand, and stoop.
Nice To Haves
- Forklift certificate.
Responsibilities
- Oversee incoming and outgoing shipments, organize merchandise, and maintain accurate warehouse inventory.
- Collaborate with team members and the Operations Supervisor to foster positive employee relations and provide training.
- Escalate employee issues as necessary and maintain open communication.
- Mentor employees, monitor team performance against Key Performance Indicators (KPIs), and support productivity, quality, and compliance.
- Prepare operational reports to inform decision-making.
Benefits
- Starting pay rate of $27 per hour, depending on experience.
- Competitive compensation and benefits aligned with experience.
- Full health and dental benefits starting on the first day of employment.
- Two weeks of paid vacation, seven paid holidays, and sick pay.
- 401(k) with company match.
- Employee Stock Purchase Program.
- Opportunities for continuous learning and professional growth.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
