Operations Support
About The Position
Under the supervision of the Operations Supervisor, the Operations Support position is responsible for back-end processes including inventory, accounts payable, delivery setup, and compliance. The role works closely with the office, warehouse, drivers, sales, customers, other divisions, vendors, and shipping companies. The position works mostly in a professional office environment, with occasional light warehouse duties such as assisting customers and inventory. It supports daily office and operations activities, helps maintain accurate records and reporting, and backs up the Operations Manager with daily duties when they are out of the office. Other duties may be assigned.
Requirements
- Excellent verbal and written communication, including professional email correspondence.
- Excellent internal and external customer service skills.
- Working knowledge of generally accepted accounts payable practices.
- Ability to work in an unsupervised environment.
- Excellent planning and organizational skills, including the ability to prioritize.
- Excellent working knowledge of Microsoft Excel and ability to move data from other sources into Excel.
- Excellent analytical skills for inventory analysis.
- Ability to occasionally lift office products and supplies weighing up to 20 pounds.
Responsibilities
- Assist with daily office functions, including answering phones, taking orders, assisting walk-in customers, and daily invoicing.
- Maintain the intercompany transfer process.
- Conduct weekly inventory cycle counts and prepare daily tracking reports.
- Perform daily truck inspections and complete daily operations checklists.
- Assist with training and other Fuel Operations activities.
- Help maintain fleet truck services in Fleetio.
- Process accounts payable according to company coding guidelines and deadlines.
- Maintain and order office and warehouse supplies as needed.
- Track vehicle maintenance and maintain files in accordance with DOT guidelines.
- Ensure drivers submit daily delivery paperwork and maintain a high accuracy rating.
- Maintain back orders and special orders.
- Arrange shipping for outbound customer shipments.
- Maintain loaned equipment files and ensure customers are billed for equipment as required.
- Serve as Recording Secretary for Safety Committee meetings; maintain meeting minutes and training sign-in sheets, and track plant near-miss incidents.
- Back up the Operations Manager with daily duties when they are out of the office.
- Work as part of the Commercial and Industrial team to provide excellent service and contribute to initiatives supporting team goals.
- Understand and live the company’s Core Values and remain open to restructuring as business needs change.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and ancillary insurance plans.
- Flexible Spending Accounts for health and dependent care and Health Savings Accounts.
- Company-provided long-term disability insurance and up to $50,000 of life insurance.
- 401(k) plan with a generous company contribution.
- Paid time off and 7 company-paid holidays.
- Parental Leave Program.
- Employee Assistance Program.
- Employee Recognition Program.
- Employee Referral Bonus Program.
- Compensation and bonus incentive programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
