Operations Support

Primark•Buffalo, NY
•Onsite

About The Position

The in-store Operations Support colleague supports the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. This position serves as the in-store main point of contact for helping maintain a safe working environment and ensuring a positive shopping experience for customers. The role supports POS ticketing, stock file accuracy, EHS compliance and training, and broader in-store operational excellence.

Requirements

  • Strong organizational, administration, and data entry skills.
  • Strong people skills and the ability to build and maintain credible working relationships with colleagues.
  • Ability to effectively communicate, guide, and support colleagues.
  • Planning and organizing skills with strong attention to detail.
  • Administrative, data entry, and computer skills.
  • Positive, proactive, and self-motivated.

Responsibilities

  • Support the Store Management team by proactively mitigating hazards, conducting training programs, and driving operational excellence.
  • Print POS tickets and assist with updating price adjustments to support the customer experience.
  • Support EHS activities in accordance with local guidelines, including training new hires and conducting refresher courses.
  • Raise maintenance repair orders, liaise with contractors, and support store management with required contractor paperwork.
  • Assist with reporting and resolving technology repairs in a timely manner.
  • Input system updates, maintain stock file accuracy, and manage the lost property process.
  • Order PPE, store stationery, and shop floor hardware goods, and ensure First Aid kits are stocked.
  • Support routine self-audits and update the Store Manager and EHS & Operations In-Store Lead on daily and weekly activities and deadlines.
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