Operations Support

Gateway Community & Technical College•Southlake, TX

23h

About The Position

Operations Support is a cross-functional role that supports café and kitchen equipment, the Safety Services dispatch post, and warehouse and maintenance teams. Approximately 20% of the week is devoted to Food and Beverage, 20% to Safety Services dispatch, and 60% to Property Management and the warehouse. The role ensures routine work across these areas is completed consistently. Sunday presence at a prearranged campus is required, along with participation in churchwide events as required by the ministry calendar. The role performs scheduled equipment maintenance and supply ordering, coordinates vendor access and monitors surveillance through dispatch, and receives and organizes warehouse deliveries and stock. It also supports maintenance work orders, transports materials between campuses, and documents completed work. The employee is expected to support, recruit, and develop Serve Team members and serve alongside the broader Gateway Church team as ministry and organizational needs arise. Employment requires membership in Gateway Church or becoming a member upon employment.

Requirements

At least 1 year of facilities, warehouse, maintenance, or general operations experience.
High school diploma or equivalent.
A clear passion for Jesus and a strong biblical foundation.
Mechanically inclined and comfortable with hand tools and basic repair work.
Able to manage three different kinds of work in a week without losing track of them.
Dependable and punctual, particularly for Sunday assignments.
Safety-minded around equipment, chemicals, and work at heights.
Able to learn dispatch, surveillance, and access control systems.
Clear communicator across departments and comfortable asking when work is outside their scope.
Able to work independently with little supervision.
Valid driver's license with a clean driving record.
Must be a member of Gateway Church or become a member upon employment.
Able to sit or stand for extended periods, occasionally kneel or crouch, frequently lift or move up to 10 pounds, occasionally lift or move up to 25 pounds, and lift and move up to 50 pounds; able to work at heights on ladders and in kitchen, warehouse, and outdoor environments, and travel between campuses.

Nice To Haves

Experience with equipment maintenance, dispatch systems, or food service equipment.
Prior experience in a church, nonprofit, or ministry environment.

Responsibilities

Change water filters at café and kitchen locations on schedule and descale ice machines.
Perform routine preventive maintenance on café and kitchen equipment, and order supplies and parts as needed.
Report café and kitchen equipment issues beyond routine maintenance to Food and Beverage.
Man the Safety Services dispatch post and coordinate vendor entry and access across campuses.
Monitor surveillance systems from dispatch and report issues requiring attention.
Log vendor arrivals, departures, and access events, and escalate incidents according to Safety Services protocol.
Receive, log, and stage warehouse deliveries, and maintain warehouse organization and stock levels.
Support the maintenance team with assigned work orders, repairs, and preventive maintenance.
Transport materials and equipment between campuses as assigned.
Complete work order tickets on time and document work performed.
Keep tools in good working order, follow SDS standards, and use required PPE.
Attend and serve at Sunday services at a prearranged campus and at churchwide events as required by the ministry calendar.
Support, recruit, and develop Serve Team members, and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.