Operations Support Sr, Operations Support

ONE Gas•Overland Park, KS

About The Position

The Operations Support Sr supports the construction and maintenance department, including managers, supervisors, and field employees. The role uses computer applications, including Microsoft Office and internal systems, along with customer service and organizational skills, to support accurate, complete, and timely documentation of capital construction work. It also supports the reconciliation and processing of contractor invoices and financial forecasting. The position compiles, analyzes, reconciles, and completes tasks involved in closing construction projects and processing contractor invoices. It uses operational and business systems to enter or verify data and prepare reports, and coordinates with Field Operations, Engineering, GIS, and Property Accounting regarding documentation quality and pending work. The role may also be assigned additional duties as needed.

Requirements

  • At least one year of relevant experience is required; the role typically calls for two to four years. Applicable education may substitute for experience, with one year of formal education generally equivalent to one and a half to two years of relevant experience.
  • Experience reviewing project or construction documentation and/or contractor invoices.
  • Experience using office equipment, including computers and photocopiers, and applicable software listed for the position.
  • Experience with applicable policies, procedures, and terminology.
  • Experience reading and interpreting manuals, forms, publications, maps, and reports.
  • Experience interacting with, advising, and communicating effectively with internal and external customers.
  • Experience composing and preparing correspondence and reports.
  • Ability to read and write fluently in English.
  • Applicable driver’s license.
  • Ability to travel in and around office facilities.
  • Ability to communicate and/or exchange information or instructions.
  • Visual abilities sufficient to perform job duties.

Nice To Haves

  • Associate’s degree preferred in business administration or another related field, or an equivalent combination of formal education and job-related experience.

Responsibilities

  • Compile, analyze, reconcile, and complete tasks associated with construction project closeout and contractor invoice processing, including job orders and completion reports; designed-versus-constructed project documentation and as-builts; leakage and repair logs; service line documentation; pipeline compliance records; major materials; invoices and supporting documentation; Contractor Daily Progress Reports; and contract terms and pricing.
  • Use JES, Maximo, Oracle, Markview, PowerPlant, ONE Map, Business Intelligence, SharePoint, and Excel to enter or verify data and prepare completion reports and supporting documentation, invoice FERC account coding and supporting documentation, debit memos and journal entries for labor and property corrections, and job-to-job material transfers.
  • Communicate with Field Operations, Engineering, GIS, and Property Accounting about documentation quality and the status of pending work.
  • Assist with financial forecasting by analyzing project statuses and invoice timing.
  • Maintain regular and reliable attendance.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision packages
  • Paid time off
  • 401(k) plan with 100% matching up to 6%
  • Profit-sharing contributions may be made under the 401(k) plan
  • Paid parental leave
  • Basic and optional employee term life insurance
  • Education assistance and tuition reimbursement
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