Operations Support Specialist

Cummins • Maxton, NC

1d • $18 - $25 • Onsite

About The Position

The Operations Support Specialist performs non-production activities that support manufacturing processes in accordance with quality and productivity requirements, working safely in a manufacturing environment with limited guidance. The role supports manufacturing operations at the Cummins Drivetrain and Braking Systems facility in Maxton, North Carolina.

The position contributes to safe, environmentally responsible and quality-focused operations through hazard reporting, safe work practices, inspection, reliable execution of duties, continuous improvement, resource stewardship, teamwork and ongoing learning. It involves operating manufacturing equipment, following written work instructions, using precision measuring instruments, identifying and addressing nonconformities, performing rework and preventive maintenance, and supporting team performance and improvement activities. The role works under limited supervision in routine situations, may provide assistance and training to lower-level employees, and may troubleshoot recurring mechanical issues.

Requirements

• Some work experience or intermediate-level knowledge gained through education, training or on-the-job experience.
• Two years of experience in mechanical assembly, fabrication or an electrical/electronic field.
• Ability to use basic math, fractions, basic algebra, decimals and metric measurements.
• Ability to read and understand work instructions.
• Flexibility and ability to work in a team environment.
• Ability to use precision measuring instruments such as micrometers.
• Ability to communicate clearly with management staff and production technicians.
• Ability to physically access all areas of the plant, with reasonable accommodations.
• Ability to work any shift and overtime as required.
• A forklift license is required if assigned to operate a fork truck.
• The position may require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

• High school diploma or GED; preferred but not required.

Responsibilities

• Understand the characteristics of a quality product that meets customer expectations.
• Read, comprehend and execute written instructions.
• Operate machinery and manufacturing equipment according to established procedures and productivity, safety, quality, environmental and cost requirements.
• Use precision measuring instruments, including calipers, dial indicators and micrometers, to check product characteristics against specifications.
• Safely operate a fork truck if assigned and maintain a valid company forklift license.
• Take action, including stopping the line when needed, to prevent product, process or quality-system nonconformities.
• Identify and record product, process and quality-system problems.
• Initiate, recommend or provide solutions through designated channels and verify that solutions are implemented.
• Control further processing, delivery or installation of nonconforming product until the deficiency is corrected according to applicable procedures or delegated authority.
• Perform rework and repair operations on nonconforming material.
• Perform preventive maintenance on equipment and notify maintenance personnel when repairs are needed.
• Perform safety and housekeeping duties and maintain best-practice housekeeping standards, including continuous emphasis on 5S.
• Participate actively in the team and help achieve team goals.
• Remain flexible and learn to operate all equipment effectively.
• Comply with written environmental (ISO 14001) and quality (TS16949) policies.
• Support a culture of continual improvement and employee involvement.
• Set high expectations and hold oneself and team members accountable for results.
• Support team development across organizational levels and help the team track performance data, identify variances and root causes, implement corrective actions, and document results.
• Work any shift and overtime as needed to meet customer requirements and other work assignments.
• Provide assistance and training to lower-level employees.
• Troubleshoot recurring mechanical issues.
• Perform other job tasks as required by leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED