Operations Support Specialist

Strategic Management Solutions, LLC.•Los Alamos, NM
•Onsite

About The Position

Strategic Management Solutions, LLC (SMSI) provides management consulting, program and project management, and technical consulting services to government and private-sector clients. SMSI is seeking an Operations Support Specialist IV to provide technical leadership, operational coordination, and field oversight for LIP-DD deactivation and decommissioning (D&D), construction, and modernization activities. The role ensures assigned work is performed safely, securely, accurately, and on schedule in a Hazard Category 2 nuclear facility, in compliance with Laboratory policies, procedures, and applicable requirements. This position is on site in Los Alamos, New Mexico. The Operations Support Specialist coordinates work readiness, technical requirements, staffing, resources, and field execution across facility operations, project management, programmatic organizations, and support groups. The role oversees assigned activities and personnel, resolves complex operational challenges, supports project planning and budgeting, and ensures required documentation is accurate and complete. It also promotes standardized work practices, continuous process improvement, and effective communication and collaboration with stakeholders and customers to support mission success.

Requirements

  • U.S. citizenship is required.
  • Must be able to obtain and maintain a Q clearance.
  • Must have a Real ID driver's license.
  • Bachelor’s degree in engineering or a related technical discipline and a minimum of eight years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

  • Fifteen or more years of construction field experience and five or more years supporting Department of Energy (DOE) missions are highly desirable.
  • DOE construction, deactivation, and decommissioning (D&D) experience.
  • Familiarity with work control, quality control, quality assurance, and NQA-1 requirements.
  • Experience working within a DOE plutonium facility.
  • Previous qualification as an Electrical Field Work Supervisor (EFWS), Field Work Supervisor (FWS), or Responsible Line Manager (RLM).

Responsibilities

  • Serve as a senior technical interface between facility operations and programmatic organizations to coordinate complex operational needs and ensure safe, secure, and compliant work execution.
  • Develop, maintain, and improve facility operations programs, processes, procedures, and documentation.
  • Support activity approvals, operational readiness reviews, incident investigations, issues management, corrective actions, and compliance assessments.
  • Provide technical guidance and operational support to personnel to ensure work follows applicable requirements and established procedures.
  • Support the development and delivery of facility-level training and track personnel training and qualification requirements.
  • Support property accountability, access control, and other operational and administrative functions as needed.
  • Exercise sound judgment, maintain a questioning attitude, and demonstrate accountability for assigned tasks and commitments.
  • Provide responsive customer service, practical field support, and effective communication to address operational challenges and support mission success.
  • Coordinate work readiness, technical requirements, staffing, resources, and field execution across relevant organizations.
  • Oversee assigned activities and personnel, resolve complex operational challenges, support project planning and budgeting, and ensure required documentation is accurate and complete.
  • Promote standardized work practices, continuous process improvement, and effective stakeholder and customer collaboration.
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