Operations Support Specialist

Allegheny Petroleum Products Inc•Wilmerding, PA

About The Position

The Operations Support Specialist performs administrative tasks and projects that support various areas of Allegheny Petroleum Plant Operations. The role assists with plant logistics, materials, supply chain, production planning, and manufacturing functions, and communicates with operations personnel at other plants, customers, suppliers, sales managers, and customer service personnel. The specialist uses Chempax and other computer systems to retrieve and enter information, update records, and create or run reports. The position supports supply chain and resource planning, production and shipping schedules, inventory monitoring, order coordination, and quality-related activities. It also assists with quality records and plant quality compliance. This role has no supervisory responsibility. Duties may be assigned or reassigned by management, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Bachelor’s degree in a relevant field; Operations, industrial management, procurement, logistics, supply chain, or a similar field is preferred.
  • Experience in a manufacturing environment and understanding of the manufacturing process.
  • Computer knowledge, including a good understanding of ERP software and Microsoft Office software.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite or related software.
  • Ability to operate related office equipment, such as computers, a 10-key calculator, and a copier.
  • Ability to work independently and in a fast-paced environment.
  • Ability to anticipate work needs and interact professionally with customers.
  • Excellent organizational skills and attention to detail.
  • Ability to work with various internal and customer or supplier computer systems.
  • Familiarity with business management software such as SAP and Chempax.
  • Ability to run reports, analyze data, and manage information in various formats.

Responsibilities

  • Work with APPC Operations Managers on administrative tasks that support the optimization of plant operations.
  • Communicate with operations personnel at other plants, customers, suppliers, sales managers, and customer service personnel.
  • Use Chempax to run reports, find information, enter data, and update data.
  • Create or run reports using other computer systems and software.
  • Assist with supply chain management, production planning, resource planning, and scheduling.
  • Enter purchase orders and work with suppliers and customers to schedule and confirm delivery times.
  • Monitor inventory and assist with production and shipping schedules.
  • Assist with quarterly physical inventory counts and reports.
  • Monitor open orders and communicate delivery dates to customers and customer service representatives.
  • Coordinate pick-ups and deliveries with customers, suppliers, carriers, and other APPC plants.
  • Maintain shipping, receiving, and production schedules.
  • Analyze inventories, production issues, quality data, logistics, dispatching, and truck and rail scheduling.
  • Assist with quality control activities, which may include logging retains, conducting simple lab tests, and entering data.
  • Print orders from Chempax and update information in Chempax or other computer systems.
  • Assist with maintaining ISO or other quality records.
  • Use customer SAP systems for data entry and information retrieval.
  • Maintain plant quality compliance.
  • Perform other related duties as assigned by management.
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