Operations Support Services Associate I

Americo Financial Life and Annuity•Kansas City, MO

About The Position

The Operations Support Services Associate I joins the Operations Support Services department. The department indexes incoming documents, handles policy archive requests, processes returned mail, updates mailing addresses across multiple administrative systems, and works through incoming Lost Policy Search Requests.

Requirements

  • Independent problem-solving abilities.
  • Attention to detail and deadlines.
  • Ability to prioritize tasks with competing deadlines.
  • Computer proficiency and willingness to learn new systems.
  • Excellent organizational skills.
  • Typing speed of at least 40 words per minute.
  • Ability to work in a team environment.
  • A four-year degree or years of relevant experience.

Responsibilities

  • Index incoming correspondence to the appropriate business areas.
  • Document and sort incoming checks.
  • Update policyholder and agent information in administrative systems.
  • Process returned mail.
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