Support Services Technician I

sjgov•Stockton, CA

About The Position

The Support Services Technician I is an entry-level position in San Joaquin County’s Purchasing & Support Services Department. The role learns to operate computerized high-volume printing equipment and related production machinery, assist with printing orders and billing, maintain job records, and perform mailroom, delivery, shipping, receiving, supply, and recycling tasks. Work includes organizing tasks to meet scheduled routes and may involve clerical or manual labor duties. Successful completion of a pre-employment background investigation is required for appointment. A valid California driver’s license is required.

Requirements

One year of stock room, messenger, delivery service, or related experience.
Clerical experience requiring regular use of personal computers and computerized printing may substitute for the required experience on a year-for-year basis.
Possession of a valid California driver’s license.
Knowledge of general postal laws and regulations, traffic rules and regulations, safe practices for manual tasks and motor vehicle operation, basic customer service, standard office equipment and software, record keeping, arithmetic, grammar, and spelling.
Ability to drive delivery vehicles; follow and maintain delivery routes and schedules; understand and follow written and oral directions; sort mail and other items; move and load mail and supplies safely; use standard office procedures, equipment, computers, and general office software; communicate effectively; and establish effective working relationships with managers, County employees, and the public.
Ability to meet the position’s physical and environmental demands, including frequent standing, walking, pushing, pulling, bending, driving, stair climbing, repetitive hand movements, and lifting; occasional lifting of 30–70 pounds and handling heavy objects; and exposure to varied weather, dirt, dust, fumes, and occasional biohazardous materials.
Successful completion of a pre-employment background investigation is required as a condition of employment.

Responsibilities

Learn to set up and operate computerized high-volume printing equipment for items such as letterheads, business cards, forms, booklets, brochures, and form letters.
Learn to select materials for large-volume printing, compute unit prices, and prepare billing invoices.
Assist with printing orders; cut paper and cards; make scratch pads from waste paper; package or wrap completed work; and make or arrange deliveries.
Learn to operate printing production equipment, including collators, laminators, paper cutters, and drills; clean, adjust, and make minor repairs to equipment; and clear paper jams according to procedure.
Learn to maintain manual and/or electronic files and organized records of printing jobs.
Learn to pick up, sort, and deliver incoming and outgoing intradepartmental and interdepartmental mail, including mail to and from postal and other delivery vendors.
Learn to weigh and meter mail, determine postage, and operate mail and package handling equipment to fold, insert, seal, and meter mail; learn to operate paper supply and stationery equipment.
Maintain registered-mail lists and participate in mailroom billing and other record-keeping tasks.
Gather cardboard, toner, batteries, and other materials for recycling and deliver them to appropriate recycling facilities.
Receive incoming vendor shipments; give vendors delivery instructions or sign for deliveries; prepare outgoing parcels for shipment; and, as needed, receive, move, and store paper stock and other supplies or move records to and from storage.
Perform other clerical or manual labor tasks as needed.
Operate materials-handling equipment such as dollies, hand carts, and pallet jacks; may use a two-way radio or cellular telephone for emergency communication.
Organize work to meet scheduled routes.

Benefits

Choice of three health plans; employees pay a portion of the premium, and dependent coverage is available.
Choice of two dental plans; employee-only coverage has no cost, with dependent coverage available at the employee’s expense.
Vision coverage; employee-only coverage has no cost, with dependent coverage available at the employee’s expense.
Life insurance coverage based on length of continuous service; employees may purchase additional term life insurance at the group rate.
Voluntary flexible benefits plan using pre-tax dollars for eligible health-related and dependent-care expenses.
County retirement plan under the County Retirement Law of 1937.
Deferred compensation plan under Section 457, including a Roth IRA option.
Vacation accrual, with annual amounts increasing based on years of service.
Fourteen paid holidays each year for civil service status employees.
Twelve working days of sick leave annually, with unlimited accumulation.
Sick-leave incentive of eight hours of administrative leave subject to stated eligibility conditions.
Three days of paid bereavement leave for a qualifying family member, with two additional days of accrued leave for the death of a spouse, domestic partner, parent, or child.
Merit salary step increases for eligible employees after 52 weeks (2,080 hours) on each salary step.
Educational reimbursement for eligible career-related coursework and approved college or university programs, subject to stated limits.
Parking contribution of up to $20 per pay period for eligible employees who pay for parking and work in the Downtown Core Area.
Up to 40 hours per year, limited to eight hours per month, to participate in children’s school activities.