Operations Support Manager-Int Supply

Vallen • Belmont, NC

11h

About The Position

The Operations Support Manager is a key member of the TOPS Team, providing operational leadership, problem-solving, and hands-on support and training across Vallen’s Integrated Supply customer sites. TOPS is a specialized resource that addresses operational challenges, supports critical customer initiatives, and provides expertise when additional resources or specialized knowledge are required.

The role works across multiple functions, customers, and locations to identify issues, implement solutions, improve processes, and help position customers and Vallen teams for long-term success. The successful candidate is an adaptable, customer-focused leader who can manage competing priorities, work independently in the field, and partner effectively with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams. The role requires problem-solving, relationship-building, coaching, and operational support, including assessing situations, determining appropriate actions, and driving work through completion.

Requirements

• Strong ability to work independently with little supervision.
• Excellent verbal and written communication skills, with the ability to influence the actions of others.
• Planning, organizational, time-management, and problem-solving skills.
• A quality mindset with attention to detail, accuracy, and thoroughness.
• Adaptability and a customer-focused approach.

Responsibilities

• Provide operational leadership, problem-solving, hands-on support, and training across Integrated Supply customer sites.
• Address operational challenges and support critical customer initiatives.
• Identify issues and implement solutions across functions, customers, and locations.
• Improve processes and help ensure customers and Vallen teams are positioned for long-term success.
• Work independently in the field while partnering with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams.
• Assess situations, determine appropriate courses of action, and drive work through completion.
• Coach and serve as a relationship-building operational resource.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed