Manager, Supply Chain Operations

Community Health Systems Professional Services Corporation•Franklin, TN

About The Position

The Manager, Supply Chain Operations oversees and optimizes supply chain operations across assigned facilities, ensuring alignment with organizational standards and strategic objectives. The role partners with Supply Chain leadership and facility stakeholders to support procure-to-pay processes, improve operational efficiency, and strengthen supply chain performance. The Manager leads system and process implementation efforts, monitors key performance indicators, and provides operational guidance to support consistent, effective practices across a complex, multi-entity environment.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Information Systems, or a related field.
  • 5–7 years of experience in supply chain operations, healthcare logistics, or a related field.
  • Experience supporting hospital-based supply chain operations and procure-to-pay processes.
  • Strong understanding of healthcare supply chain operations, including procure-to-pay processes and inventory management practices.
  • Ability to analyze operational data, identify trends, and implement solutions to improve performance and efficiency.
  • Ability to lead cross-functional initiatives and collaborate effectively with facility and corporate stakeholders.
  • Strong organizational and project management skills, including the ability to manage multiple priorities in a dynamic environment.
  • Effective communication skills, including the ability to provide guidance, training, and support to diverse audiences.

Nice To Haves

  • Experience leading system implementations, process improvements, or operational initiatives.
  • Certified Supply Chain Professional (CSCP) certification.

Responsibilities

  • Oversee supply chain operational processes across assigned facilities and ensure alignment with corporate standards, policies, and system workflows.
  • Partner with Regional Supply Chain leadership and facility stakeholders to support procure-to-pay activities and resolve operational challenges.
  • Monitor and analyze supply chain performance using established KPIs, identify trends, and implement actions to improve outcomes.
  • Lead and support supply chain system implementations, integrations, and optimization efforts.
  • Provide training and ongoing support to facility teams on supply chain systems, tools, and standardized business processes.
  • Collaborate with cross-functional teams to identify process improvement opportunities and drive operational efficiency.
  • Support facility onboarding and integration into centralized supply chain systems and processes, ensuring a smooth transition and sustained performance.
  • Communicate with facility leadership and user departments to ensure alignment, address issues, and support operational needs.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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