Operations Support Manager-Int Supply

Vallen Distribution Inc.•Belmont, NC

About The Position

The Operations Support Manager is a key member of the TOPS Team, providing operational leadership, problem-solving, hands-on support, and training across Vallen’s Integrated Supply customer sites. TOPS is a specialized resource that addresses operational challenges, supports critical customer initiatives, and provides expertise when additional resources or specialized knowledge are needed. The manager works across functions, customers, and locations to identify issues, implement solutions, improve processes, and help position customers and Vallen teams for long-term success. This role calls for an adaptable, customer-focused leader who can manage competing priorities, work independently in the field, and partner effectively with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams. The successful candidate will be a problem solver, relationship builder, coach, and operational resource who assesses situations, determines an appropriate course of action, and drives work through completion.

Requirements

Strong ability to work independently with little supervision.
Excellent verbal and written communication skills, with the ability to influence the actions of others.
Planning, organizational, time management, and problem-solving skills.
A quality mindset with attention to detail, accuracy, and thoroughness.
Adaptability, customer focus, and the ability to manage competing priorities and work in the field.

Responsibilities

Provide operational leadership, problem-solving, hands-on support, and training across Integrated Supply customer sites.
Address operational challenges, support customer initiatives, and provide expertise when additional resources or specialized knowledge are needed.
Work across functions, customers, and locations to identify issues, implement solutions, and improve processes.
Partner with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams.
Assess situations, determine an appropriate course of action, and drive work through completion.

Benefits

Medical, dental, and vision insurance, with coverage options for individuals, couples, children, and families.
401(k) with a discretionary company match for U.S. positions.
Employer-paid basic life insurance for employees, spouses, and dependents.
Employer-paid short-term and long-term disability benefits and parental leave.
Health care and dependent care flexible spending accounts.
Paid vacation and sick time.
Eight scheduled holidays and two floating holidays.
Employee Assistance Program.
Employee Resource Groups for networking and team building.
Tuition reimbursement program.
Employee referral program.
Safety shoe and safety glasses reimbursement, based on position.
Employee discounts through BenefitHub.
Advancement opportunities.