Operations Support Manager-Int Supply

Vallen Distribution Inc.•Belmont, NC

About The Position

Vallen’s Operations Support Manager-Int Supply (PRIME Team Project Manager) is an individual contributor responsible for managing enterprise-wide project initiatives that cross multiple functional areas, including IT, Operations, Logistics, Finance, and Marketing. Projects may affect Vallen’s business operations, customer operations, or both. The position ensures that projects are completed on time, within budget, and to stakeholder satisfaction. The role works with stakeholders to define project needs, scope, timelines, and resources, then organizes and leads project delivery. It also supports process improvement and mapping, project testing and go-live activities, communications and reporting, problem resolution, and change management. The role serves as a liaison among project teams, external clients, and organizational functions.

Requirements

  • Strong ability to work independently with little supervision.
  • Excellent verbal and written communication skills, including the ability to influence others’ actions.
  • Planning, organizational, time-management, and problem-solving skills.
  • Quality mindset with attention to detail, accuracy, and thoroughness.
  • Proficiency with Microsoft tools.

Responsibilities

  • Collaborate with stakeholders to identify and define project needs, scope, timelines, and resources.
  • Organize and lead enterprise-wide projects spanning multiple functional areas.
  • Prepare and manage project plans and sub-plans.
  • Define project scope, targets, and milestones.
  • Design project schedules and timelines and set project expectations.
  • Formulate project execution and delivery details.
  • Facilitate process improvement and process mapping.
  • Track progress against milestones, budget guidelines, and performance indicators for quality, reliability, schedule, and cost.
  • Prepare and deliver communications and project progress reports to senior leaders and stakeholders.
  • Resolve or coordinate the resolution of problems to minimize delays or project extensions.
  • Coordinate or assist in developing test plans, scenarios, and scripts, and track go/no-go testing results for successful go-live activities.
  • Ensure projects are completed on time and within established quality standards.
  • Sign off on project completion.
  • Conduct post-implementation analysis to improve processes and project delivery.
  • Serve as a liaison among project teams, external clients, and organizational functional areas.
  • Prepare change management plans.
  • Lead and facilitate change management activities.

Benefits

  • Medical, dental, and vision insurance, with coverage options for individuals, employee plus spouse or children, and families.
  • 401(k) with a discretionary company match of $0.50 per $1.00 contributed, up to 6% of pay (U.S. positions only).
  • Employer-paid basic life insurance for employees, spouses, and dependents.
  • Employer-paid short-term and long-term disability benefits.
  • Parental leave and other leave required under applicable federal, state, and local laws.
  • Health care and dependent care flexible spending accounts.
  • Paid vacation and sick time, with amounts based on seniority.
  • Eight scheduled holidays and two floating holidays.
  • Employee Assistance Program.
  • Employee Resource Groups for networking and team building.
  • Tuition reimbursement program.
  • Employee referral program.
  • Safety shoe and safety glasses reimbursement, based on position.
  • Employee discounts through BenefitHub.
  • Advancement opportunities.
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