Operations Support Administrator

SIXT•Palm Springs, CA

19h

About The Position

The Operations Support Administrator supports SIXT’s rental operations by providing customer service, supporting fleet logistics, and contributing to sales performance. The role involves guiding customers through vehicle options, protection packages, and add-ons; supporting customers throughout the rental process; overseeing vehicle readiness and inventory; coordinating with service partners; and helping prepare vehicles for rental or disposal. The employee also helps keep vehicles clean and presentable, performs routine checks, assists with driving and staging, maintains accurate records, and collaborates with other teams on daily operations and planning. The position offers a rate of $21.25 per hour, flexible hours, bonus opportunities, and room for career growth.

Requirements

Strong customer-service background and a passion for delivering exceptional experiences.
Persuasive, confident sales and communication skills, with motivation to perform against incentives.
Ability to manage logistics, scheduling, and documentation.
Basic computer proficiency and ability to adapt quickly to internal systems.
Ability to thrive in a team-oriented environment and adjust to changing business needs.
Availability to work a variety of shifts, including evenings, weekends, and holidays.
At least 18 years old.
Authorized to work in the United States.
Valid driver’s license and clean driving record.

Responsibilities

Guide customers through vehicle options, protection packages, and add-ons while identifying sales opportunities.
Support customers throughout the rental journey, gather feedback, and maintain high service standards.
Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal.
Maintain vehicle cleanliness, perform routine checks, and assist with driving and staging vehicles.
Maintain accurate records of inventory, service updates, and customer interactions.
Collaborate across teams to support daily operations and planning.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
401(k) plan.
Paid time off and sick leave.
Time and a half for working on public holidays.
Employee Assistance Program.
Employee-only rental rates, family rental options, and employee discounts.
Uniform provided with weekly dry cleaning.
Performance-based bonus opportunities.
Career growth opportunities.