Operations Support & Admin Specialist

Hillenbrand • Whitewater, WI

2d • Onsite

About The Position

Coperion is seeking a highly organized and detail-oriented specialist to provide administrative and operational support to its Whitewater, Wisconsin facility. The role contributes to the efficient day-to-day functioning of the site and supports continuous improvement initiatives across multiple departments. Responsibilities include serving as the primary receptionist and telephone operator, coordinating facility 5S and Safety Audit programs, supporting the ISO Quality Management System, maintaining ERP packing slip records, reviewing and approving invoices, managing office supplies, updating reports and operational records, tracking facility KPIs, coordinating with vendors, and providing general support to operations, quality, and management teams.

Coperion is a global industry and technology leader in process technology, serving markets including plastics, recycling, food, pet food, pharmaceuticals, cosmetics, chemicals, batteries, and minerals. Coperion is a business unit of Hillenbrand, a global industrial company providing engineered processing equipment and solutions to customers in more than 100 countries. Hillenbrand’s stated purpose is “Shape What Matters For Tomorrow,” pursued through excellence, collaboration, and innovation.

Requirements

• Strong verbal and written communication skills.
• Exceptional attention to detail and organizational abilities.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Strong reliability, professionalism, and dependability.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and Access.

Nice To Haves

• Previous experience in a receptionist, administrative, or office support role within a manufacturing or business environment.
• Experience working with ISO 9001 or other Quality Management Systems.
• Experience with SAP or other ERP systems.
• Demonstrated ability to work independently with minimal supervision.
• Strong problem-solving and analytical skills.
• Ability to interact effectively with employees, customers, and vendors at all levels of the organization.
• Commitment to continuous improvement and maintaining a safe, organized work environment.

Responsibilities

• Serve as the site's primary receptionist and telephone operator, providing professional support to customers and visitors.
• Coordinate and track facility 5S and Safety Audit programs.
• Support the ISO Quality Management System by maintaining documentation and assisting the Quality Manager with internal and external audits.
• Process and maintain packing slip records in the ERP system.
• Review and approve invoices, and manage office supply inventories and purchasing needs.
• Maintain and update spreadsheets, reports, and operational records.
• Monitor, track, and report facility Key Performance Indicators (KPIs).
• Communicate and coordinate with external vendors to support operational requirements.
• Provide general administrative support to operations, quality, and management teams as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed