Operations Admin Support (Onsite)

MedWatch•Lake Mary, FL
•$18 - $19•Onsite

About The Position

The Operations Administrative Support role is primarily responsible for processing inbound mail, providing office support, and supporting data and system entry. This is a full-time, onsite position in the Lake Mary, Florida office, with hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. The position requires a high school diploma and at least one year of experience in an office environment. Health or medical industry experience is preferred. The starting salary range is $17.50 to $18.50 per hour. The role is performed in a typical office or home-office environment and involves prolonged sitting in front of a computer. It requires hand-eye coordination and manual dexterity to operate standard office, computer, and phone equipment. The employer is an Equal Opportunity Employer, including disability and veterans.

Requirements

  • High school diploma.
  • Minimum of 1 year of experience in an office environment.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams; strong MS Office Suite skills including Word, Excel, and PowerPoint.
  • Ability to learn and use internal applications.
  • Strong interpersonal communication skills.
  • Awareness of internal and external customer needs.
  • Knowledge of the insurance, self-funded, and stop loss industry.
  • Self-motivation and ability to see projects through execution.
  • Good organizational skills and time management.
  • Excellent verbal and written communication skills.
  • Ability to handle difficult situations tactfully and diplomatically.
  • Effective problem-solving and decision-making skills.
  • Strong computer skills.

Nice To Haves

  • Health or medical industry experience.

Responsibilities

  • Process inbound mail.
  • Process outbound mail.
  • Process faxes.
  • Provide office support.
  • Work on special projects.
  • Provide data and system entry support.
  • Perform other duties or responsibilities as assigned; duties and responsibilities may change at any time with or without notice.
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