Operations Support & Admin Specialist

Hillenbrand•Whitewater, WI

About The Position

Coperion is seeking a highly organized and detail-oriented Operations Support & Admin Specialist to provide administrative and operational support to its Whitewater, Wisconsin facility. The role contributes to the site's day-to-day functioning and supports continuous improvement initiatives across multiple departments. The specialist serves as the primary receptionist and telephone operator, supports facility safety and 5S programs, helps maintain the ISO Quality Management System, and provides operational recordkeeping and general administrative assistance to operations, quality, and management teams.

Requirements

  • Strong verbal and written communication skills.
  • Exceptional attention to detail and organizational abilities.
  • Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
  • Demonstrated ability to work independently with minimal supervision.
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and Access.
  • Strong reliability, professionalism, and dependability.

Nice To Haves

  • Previous experience in a receptionist, administrative, or office support role within a manufacturing or business environment.
  • Experience working with ISO 9001 or other Quality Management Systems.
  • Experience with SAP or other ERP systems.
  • Strong problem-solving and analytical skills.
  • Ability to interact effectively with employees, customers, and vendors at all levels of the organization.
  • Commitment to continuous improvement and maintaining a safe, organized work environment.

Responsibilities

  • Serve as the site's primary receptionist and telephone operator, providing professional support to customers and visitors.
  • Coordinate and track facility 5S and Safety Audit programs.
  • Support the ISO Quality Management System by maintaining documentation and assisting the Quality Manager with internal and external audits.
  • Process and maintain packing slip records within the ERP system.
  • Review and approve invoices, and manage office supply inventories and purchasing needs.
  • Maintain and update spreadsheets, reports, and operational records.
  • Monitor, track, and report facility Key Performance Indicators (KPIs).
  • Communicate and coordinate with external vendors to support operational requirements.
  • Provide general administrative support to operations, quality, and management teams as needed.
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