Operations Admin Support (Onsite)

MedWatch•Lake Mary, FL
•Onsite

About The Position

The Operations Administrative Support role is primarily responsible for processing inbound mail and providing office, data-entry, and system-entry support. This is a full-time, onsite position in the Lake Mary, Florida office, with hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. The starting salary range is $17.50–$18.50 per hour. The position is in a typical office or home-office environment and involves prolonged sitting in front of a computer. It requires hand-eye coordination and manual dexterity sufficient to operate standard office, computer, and phone equipment. Duties may include responsibilities not listed here and may change at any time with or without notice. The employer is an Equal Opportunity Employer, including disability and veterans.

Requirements

  • High school diploma.
  • At least 1 year of experience in an office environment.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams; strong computer skills with proficiency in Microsoft Office Suite products including Word, Excel, and PowerPoint.
  • Ability to learn and use internal applications.
  • Strong interpersonal communication skills and awareness of internal and external customer needs.
  • Knowledge of the insurance, self-funded, and stop-loss industry.
  • Self-motivation and ability to see projects through execution.
  • Good organizational skills and time management.
  • Excellent verbal and written communication skills.
  • Ability to handle difficult situations tactfully and diplomatically.
  • Effective problem-solving and decision-making skills.

Nice To Haves

  • Health or medical industry experience preferred.

Responsibilities

  • Process inbound mail.
  • Process outbound mail.
  • Process faxes.
  • Provide office support.
  • Work on special projects.
  • Provide data and system-entry support.
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