Operations Supervisor - Sign On Bonus: $1,000.00

GRIFOLS, S.A.•Jacksonville, FL

1d•Onsite

About The Position

The Operations Supervisor works in a plasma center and may perform any tasks within the center, including production duties and supervising donor flow. The role oversees donor selection, plasma collection, and manufacturing records to ensure high production standards and compliance with applicable regulations, approved procedures, and company requirements. The supervisor supports employee training, accurate documentation and reporting, facility and equipment upkeep, donor fund controls, communication across service areas, and donor satisfaction. The position also reports unsafe conditions and may be trained to repair plasma center equipment.

Requirements

High school diploma or GED.
Certification as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties, with demonstrated proficiency in handling difficult situations.

Responsibilities

Maintain the ability to perform tasks throughout the plasma center, fulfill production employee roles, and supervise donor flow.
Maintain familiarity with and comply with state and federal regulations, the FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
Supervise donor selection, plasma collection, and manufacturing records in accordance with applicable regulations and procedures.
Attend required training sessions and staff meetings.
Ensure necessary records are documented accurately and thoroughly.
Help maintain a neat and clean facility and keep equipment in good working order, under the guidance of the Center Manager and/or Assistant Manager.
Submit timely and accurate reports as required by the Center Manager and/or Assistant Manager.
Assist with control of center donor funds as directed by the Center Manager and/or Assistant Manager.
Assist with training new employees and retraining current employees.
Communicate with other service areas to support accurate documentation and quality.
Build rapport with donors to support customer satisfaction and long-term donation.
Report unsafe situations or conditions to an area lead, supervisor, or manager.
May be trained to repair plasma center equipment.
Assist the Center Manager and/or Assistant Manager with tasks necessary to pursue company objectives.