Operations Supervisor - Sign On Bonus: $1,000.00

Grifols•Savannah, GA

1d•Onsite

About The Position

The Operations Supervisor works in a plasma center, maintaining the ability to perform all tasks within the center while supervising donor flow and production employees. The role supports safe, compliant plasma collection and manufacturing, accurate documentation, equipment upkeep, staff training, donor satisfaction, and center operations under the guidance of the Center Manager and/or Assistant Manager. The position requires familiarity and compliance with applicable state and federal regulations and procedures, including FDA-approved standard operating procedures, OSHA, CLIA, cGMP, and internal company requirements. Work involves exposure to biological fluids and laboratory equipment, including extreme cold when working with plasma freezers. Required personal protective equipment includes protective eyewear, garments, gloves, and cold-weather gear.

Requirements

High school diploma or GED.
Certification as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically four years of related experience performing phlebotomy, donor processing, and plasma processing duties, with demonstrated proficiency handling difficult situations.
Ability to communicate information and ideas clearly and understand spoken information.
Ability to work independently and follow oral or written instructions.
Ability to perform a wide range of tasks in response to variable demands and changing conditions.
Ability to communicate sensitive information to diverse groups.
Meet the stated physical and visual demands of the role, including light lifting of 15 pounds and a maximum lift of 50 pounds.

Responsibilities

Maintain the ability to perform all tasks within the plasma center, fulfill production employee duties, and supervise donor flow.
Maintain familiarity and comply with state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
Supervise donor selection, plasma collection, and manufacturing records to maintain production standards and regulatory compliance.
Attend required training sessions and staff meetings.
Ensure accurate and thorough documentation of required records.
Under the guidance of the Center Manager and/or Assistant Manager, help maintain a neat and clean facility and keep equipment in good working order.
Submit timely and accurate reports as required by the Center Manager and/or Assistant Manager.
Assist with control of center donor funds as directed by the Center Manager and/or Assistant Manager.
Assist in training new employees and retraining current employees.
Communicate actively with other service areas to ensure accurate documentation and quality.
Build rapport with donors to support customer satisfaction and long-term donation.
Report unsafe situations or conditions to an area lead, supervisor, or manager.
May be trained to repair plasma center equipment.
Assist the Center Manager and/or Assistant Manager with tasks necessary to support company objectives.