Operations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics)

Penske•Tully, NY

32d•$67,683 - $79,830

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single location and ensure customer requirements are achieved while meeting company goals and objectives. The supervisor provides operational leadership to individual contributors and the hourly workforce, overseeing daily driver deliveries, trailer loading and unloading, and customer service operations in line with company service and cost objectives. The role supervises people, systems, customer needs, equipment, and workforce and equipment scheduling; manages direct-report performance, including corrective action and discipline up to written warnings; and participates in hiring and customer meetings as needed. The position supervises transportation and logistics operations supporting Class A drivers. The schedule is Sunday through Wednesday, 7:00 p.m. to 7:00 a.m., with hours that may vary depending on business needs. Transportation experience is preferred but not required. The position offers a base salary of $62,353.20–$74,500, a biweekly third-shift differential of $205 ($5,330 annually), and eligibility for a performance- and location-based bonus.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and oral communication skills and active-listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run operations with a sense of urgency.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation and drug screening.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, sit, use hands to touch, handle, and feel, and reach with hands and arms.
Ability to occasionally lift or move up to 25 pounds (12 kg).
Vision abilities including close and distance vision, peripheral vision, depth perception, and focus adjustment.

Nice To Haves

Transportation experience.
Bachelor’s degree.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards to the workforce.
Interview hourly associates and make hiring recommendations.
Monitor attendance, productivity, and performance; coach and counsel associates.
Motivate and engage associates by recognizing team accomplishments.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve dispatch productivity.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
Complete records and reports accurately and on time.
Ensure compliance with financial procedures, including tracking MPG, returns, and damages.
Manage work hours and activities to limit overtime and meet or exceed productivity targets.
Align daily operations and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction.
Ensure compliance with regulatory requirements and company policies, and conduct safety observations.
Understand customer goals and work to meet or exceed expectations while communicating the company's commitment to those goals.
Identify opportunities for continuous improvement.
Plan work assignments for effective fleet-equipment use and ensure associates understand safe and efficient equipment operation.
Coordinate with vendors on equipment maintenance and with Penske Truck Leasing on preventive-maintenance scheduling.
Complete other projects and tasks as assigned by the supervisor.