Operations Supervisor | Tax Information Reporting | Memphis, TN

Raymond James•Memphis, TN

2d•Hybrid

About The Position

Raymond James is seeking a dynamic, experienced Operations Supervisor to lead a team in its 1099 Tax Reporting department. The role combines technical tax expertise and people leadership to ensure accurate, timely tax reporting and foster a high-performing, collaborative team. The position follows a hybrid schedule, with three in-office days per week at the Memphis, Tennessee Corporate Office, and requires less than 25% travel. The supervisor leads and develops tax reporting professionals; oversees tax documents and regulatory filings; collaborates with internal stakeholders; monitors regulatory changes; and drives process improvement and automation. The position also contributes to business planning, performance and budget monitoring, risk management, compliance, audit support, scheduling, and achievement of team objectives. The successful candidate applies expert operational, regulatory, analytical, communication, project management, and leadership skills.

Requirements

High school education or equivalent.
General work experience of 3 to 6 years.
Manager experience of 13 months to 3 years.
Securities Industry Essentials (SIE) required, or ability to obtain it within 120 days, subject to FINRA requirements and applicable exemption or grandfathering rules.
Series 99 required, or ability to obtain it within 120 days, subject to FINRA requirements.
Expert-level ability to plan, organize, and prioritize complex activities aligned with business goals.
Ability to develop and execute strategic plans and guide others in aligning work with organizational objectives.
Ability to interpret and apply policies and procedures, and provide technical guidance on compliance.
Clear, influential communication across organizational levels.
Strong knowledge of laws, regulations, and policies.
Ability to analyze complex data trends and create effective reports.
Risk management, customer service, strategic planning, adaptability, negotiation, project management, and workflow design capabilities.
Ability to independently manage and enforce safe work systems.

Responsibilities

Lead and develop a team of tax reporting professionals, providing coaching, performance feedback, and career development support.
Oversee the preparation and review of tax documents and regulatory filings to ensure compliance with IRS and global tax regulations.
Collaborate with internal stakeholders to streamline reporting processes and resolve complex tax issues.
Monitor changes in tax laws and regulations, assess their impact, and implement necessary process updates.
Drive process improvements and automation initiatives to enhance accuracy, efficiency, and scalability.
Ensure adherence to internal controls and support audit and regulatory inquiries.
Contribute to annual and longer-term business plans; forecast performance against KPIs; develop business cases; and estimate required financial and human resources.
Communicate the local action plan and its relationship to the function's strategy and the organization's mission and vision, and motivate people to achieve local goals.
Develop performance objectives and take appropriate action to achieve them; use performance management systems to improve personal performance.
Manage and report on team performance, set objectives for direct reports or project/account team members, and hold them accountable, taking corrective action when needed.
Develop short- or medium-term work schedules to achieve planned commitments.
Approve overtime or use additional resources as needed.
Identify shortcomings in processes, systems, and procedures and use established change management programs to address them.
Advise managers on applying established procedures and precedents.
Track risk parameters, identify deviations, and report them to more senior colleagues.
Track budgets and report variances to more senior colleagues.
Identify and report instances of noncompliance with organizational policies, procedures, regulatory codes, or codes of conduct, escalating issues as appropriate.
Analyze complex data trends and produce actionable insights and reports.
Identify and mitigate risks, champion customer service, lead strategic initiatives, and adapt strategies as circumstances change.
Manage safe work systems and provide guidance on compliance and safety.
Lead negotiations and oversee projects and programs to deliver within scope, budget, and timeline.
Design efficient workflows and coach others in process improvement and operational excellence.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Critical illness insurance
Accident insurance
Disability benefits
Retirement savings
Paid time off, including vacation, holidays, and sick leave
Parental leave
Additional compensation may include cash or equity, discretionary bonuses, or commissions