Warehouse Supervisor - Memphis, TN

Riviana Foods•Memphis, TN

About The Position

The Warehouse Supervisor coordinates and supervises hourly warehouse employees to support the efficient receipt and shipment of goods and materials. The role is accountable for sanitation control and finished-goods placement, and provides essential communication to the Warehouse Manager to support reporting and inventory control. The supervisor manages warehouse productivity, oversees loading and unloading operations, monitors finished-goods inventory and stock rotation, and ensures safe and sanitary work practices. The role also trains and certifies forklift operators, maintains required records, supports employee performance and payroll processes, and communicates equipment issues and security concerns. Other duties may be assigned by the Warehouse Manager.

Requirements

  • At least 3 years of management experience in a high-volume warehousing and/or distribution operation.
  • Working knowledge of food distribution disciplines such as supply chain, data processing, transportation, and warehousing.
  • 2–5 years of knowledge of WMS, with an emphasis on SAP.
  • Certified Forklift Operator.
  • Strong mechanical aptitude and problem-solving skills.
  • Effective verbal and written communication skills and the ability to work well with others.
  • Ability to read, interpret, calculate, and accurately record data, and prepare written reports.
  • Ability to provide direction and leadership to team members.
  • Ability to work independently, exercise sound judgment, and make effective decisions.
  • Ability to safely operate or work with forklifts, conveyor systems, hand trucks, and other material-handling equipment.
  • Comfort using computer terminals to enter and maintain information.
  • Ability to stand and walk for approximately 90% of the workday.
  • Ability to climb, work at heights, and lift or handle objects weighing up to 50 pounds.
  • Ability to work in a non-air-conditioned warehouse with moderate noise levels.
  • Willingness to work scheduled shifts and respond to emergency call-outs as needed.

Nice To Haves

  • College degree preferred.
  • Management experience in the foodservice industry preferred.

Responsibilities

  • Manage, evaluate, and report on warehouse productivity.
  • Assign trucks to appropriate loading docks.
  • Inspect vehicles for equipment condition, leaks, odors, and other concerns; accept or reject vehicles for loading, and provide the Warehouse Manager with a daily railcar inspection report.
  • Notify the Traffic Coordinator when trucks arrive and report equipment condition.
  • Calculate product layouts in vehicles to ensure proper weight distribution and stability during transit.
  • Supervise assigned loading crews, with crew size varying according to shipping volume.
  • Monitor finished-goods inventory daily to ensure proper stock rotation.
  • Conduct physical finished-goods inventory weekly or when requested by the Accounting Department.
  • Supervise and document compliance with sanitation schedules and routine cleanup.
  • Track and order operating supplies as needed, including pallets, dunnage, and dunnage bags.
  • Train and oversee hourly employees in safe loading and unloading procedures, dock equipment and forklift use, and proper product placement.
  • Ensure warehouse labor is used appropriately during idle periods.
  • Train and certify forklift operators to comply with OSHA standards and hold regular forklift operator meetings.
  • Maintain records related to MSDS and HACCP requirements.
  • Instruct employees in safe work habits, hold regular safety meetings, and ensure timely medical attention and injury reporting after accidents.
  • Issue verbal or written discipline when necessary in accordance with the union contract and plant work rules; conduct annual performance reviews for directly supervised hourly employees.
  • Check and approve payroll and initiate status-change forms for matters such as probation completion, vacation, holidays, sick time, and birthdays.
  • Communicate warehouse equipment mechanical problems to maintenance personnel and the Warehouse Manager.
  • Safeguard company assets and maintain ongoing communication with security personnel.
  • Perform other duties assigned by the Warehouse Manager.
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