RTS Supervisor - Memphis, TN

Riviana Foods•Memphis, TN
•Onsite

About The Position

The RTS Production Supervisor oversees daily operations of the Memphis food manufacturing facility. This role ensures production goals are met while maintaining high standards of safety, quality, efficiency, and employee engagement. The supervisor leads production workers, manages resources, coordinates with other departments, and ensures compliance with State and Federal regulations, including food safety protocols, quality standards, and production procedures. The position works primarily on the production floor of a food manufacturing facility and may require scheduled shifts, including weekends and holidays, as well as overtime based on production requirements.

Requirements

  • Minimum 2–3 years in a supervisory role in a food manufacturing environment.
  • Experience with food safety regulations, including HACCP, GMP, FDA, and USDA.
  • Knowledge of food manufacturing processes, GMPs, equipment, and safety protocols.
  • Knowledge of quality control and food safety standards, including HACCP and SQF.
  • Strong leadership and team management skills, with the ability to motivate and develop team members.
  • Skill in production resource management and coordinating priorities to meet operational goals.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to multitask, manage competing priorities, and adapt in a fast-paced production environment.
  • Effective communication, active listening, and relationship-building skills.
  • Results-driven focus on meeting or exceeding performance goals.
  • Ability to work collaboratively toward team and organizational objectives.
  • Initiative to identify opportunities and implement continuous improvements.
  • Commitment to quality and meeting established standards.
  • Reliability, accountability, and professionalism.
  • Ability to influence others, build support for ideas, and drive effective solutions.
  • Ability to use logical and systematic approaches to identify and resolve problems.
  • Ability to align daily decisions and actions with long-term goals and the company's overall vision.
  • Ability to stand, walk, and move throughout the facility for extended periods.
  • Ability to occasionally lift and handle objects weighing up to 50 pounds.
  • Comfort working in hot, cold, and noisy environments.
  • Willingness to wear required personal protective equipment, including gloves, hairnets, and safety footwear.
  • Comfort working primarily on the production floor of a food manufacturing facility.
  • Ability to work scheduled shifts, including weekends and holidays, and overtime as needed based on production requirements.

Nice To Haves

  • College degree preferred, such as a BS in Food Science, Engineering, or a related field.
  • Retort experience in a food environment.
  • Technical background in food processing.

Responsibilities

  • Supervise daily production operations to meet schedules, quality standards, and safety protocols.
  • Monitor and optimize resource use, minimizing waste and improving efficiency.
  • Ensure proper setup, operation, and maintenance of production equipment.
  • Lead, train, and motivate production team members to ensure optimal performance.
  • Provide feedback, conduct performance evaluations, and support employee development.
  • Manage employee relations, resolve conflicts, and maintain a positive work environment.
  • Enforce adherence to food safety standards, sanitation guidelines, and workplace safety protocols.
  • Conduct regular safety audits and training sessions for production staff.
  • Investigate and report safety incidents or violations.
  • Ensure products meet established quality standards and regulatory requirements.
  • Oversee quality checks and implement corrective actions for non-conformance.
  • Collaborate with the Quality Assurance team to resolve issues and improve processes.
  • Monitor inventory levels and coordinate with the warehouse to prevent production delays.
  • Ensure timely handling of materials to meet production goals.
  • Minimize material waste and optimize resource use.
  • Maintain accurate production records, including logs, reports, and quality control data.
  • Report production performance and operational issues to management.
  • Ensure compliance with documentation requirements for audits and inspections.
  • Identify and implement process improvements to boost productivity and reduce costs.
  • Analyze production data to uncover inefficiencies and areas for improvement.
  • Foster a culture of continuous improvement among production staff.
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