Operations Supervisor | Tax Information Reporting | Memphis, TN

Raymond James•Memphis, TN

2d•Hybrid

About The Position

Raymond James is seeking a dynamic and experienced Operations Supervisor to lead a team in its 1099 Tax Reporting department. The role combines technical tax expertise and people leadership to ensure accurate, timely tax reporting while fostering a high-performing, collaborative team culture. The position follows a hybrid schedule, with three in-office days per week at the Memphis, Tennessee Corporate Office. Travel is less than 25%. The role includes leadership of tax reporting professionals, oversight of tax documents and regulatory filings, collaboration with internal stakeholders, and responsibility for process improvement, controls, risk, budgets, and team performance.

Requirements

High school education or equivalent.
General work experience of 3 to 6 years.
Manager experience of 13 months to 3 years.
SIE certification, or ability to obtain it within 120 days as required by FINRA, unless exempt or grandfathered.
Series 99 certification, or ability to obtain it within 120 days as required by FINRA. Certain other specified FINRA registrations qualify for Series 99 registration without passing the examination.
Expert-level ability to plan, organize, and prioritize complex activities in alignment with business goals, and mentor others in operational efficiency.
Ability to develop and execute strategic plans and guide peers in alignment with organizational objectives.
Ability to interpret and apply policies and procedures and provide technical expertise and mentorship on compliance.
Clear, influential communication across organizational levels, including driving initiatives and coaching others.
Deep knowledge of laws, regulations, and policies to guide decisions and ensure compliance.
Ability to analyze complex data trends and produce actionable insights and high-impact reports.
Ability to create and evaluate clear, concise reports that inform strategic decisions.
Ability to identify, evaluate, and mitigate risks and provide technical direction in risk management.
Ability to lead customer service efforts and train others to deliver strong client experiences.
Strategic initiative, planning, and adaptability in dynamic environments.
Ability to manage and enforce safe work systems and promote a culture of safety.
Ability to lead complex negotiations and build consensus among diverse stakeholders.
Project and program management skills, including delivery within scope, budget, and timeline.
Ability to design efficient workflows and coach others in process improvement and operational excellence.

Responsibilities

Lead and develop a team of tax reporting professionals through coaching, performance feedback, and career development support.
Oversee preparation and review of tax documents and regulatory filings to ensure compliance with IRS and global tax regulations.
Collaborate with internal stakeholders to streamline reporting processes and resolve complex tax issues.
Monitor changes in tax laws and regulations, assess their impact, and implement necessary process updates.
Drive process improvements and automation initiatives to enhance accuracy, efficiency, and scalability.
Ensure adherence to internal controls and support audit and regulatory inquiries as needed.
Contribute to annual and longer-term business plans, forecast performance against KPIs, develop business cases, and estimate financial and human resources needed to meet targets.
Communicate local action plans and explain their relationship to functional strategy, the organization's action plan, mission, and vision; motivate people to achieve local business goals.
Set and pursue personal performance objectives, or manage team performance by setting objectives, holding people accountable, and taking corrective action where needed.
Develop short- or medium-term work schedules to meet planned commitments and approve overtime or use additional resources as needed.
Identify shortcomings in processes, systems, and procedures and use established change management programs to address them.
Work within established procedures to achieve specified goals and advise managers on applying procedures and precedents.
Track risk parameters, identify deviations, and report them to more senior colleagues within established risk management systems.
Track budgets and report variances to more senior colleagues.
Identify and report team instances of noncompliance with organizational policies, procedures, or regulatory and conduct codes, escalating issues as appropriate.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Critical illness insurance
Accident insurance
Disability benefits
Retirement savings
Paid time off, including vacation, holidays, and sick leave
Parental leave
Additional compensation may include cash or equity, discretionary bonuses, or commissions.