Operations Supervisor, Manufacturing (Night Shift)

Ingram Content Group•Chambersburg, PA

8d•$79,632 - $100,686•Onsite

About The Position

Ingram Content Group is hiring an Operations Supervisor to support its Manufacturing team in Chambersburg, Pennsylvania. The role oversees day-to-day operations in assigned departments and supervises associates to ensure compliance with company policies and procedures. The supervisor monitors and instructs associates on the shift, maximizes throughput and process efficiency, and emphasizes quality standards and practices. The position works on D shift: Wednesday through Friday, 7 p.m. to 7 a.m., plus every other Saturday, 7 p.m. to 7 a.m. Ingram’s Operations team supports the efficient functioning of its distribution centers and manufacturing facilities, with a focus on safety, accident prevention, and continuous process improvement. The anticipated hiring salary range is $79,632 to $100,686. Salary is determined using factors including education, experience, knowledge, skills, abilities, geographic location, and internal and market alignment.

Requirements

High school diploma or equivalent.
Two years of supervisory experience in a production or manufacturing environment, or comparable management experience.

Nice To Haves

Experience applying lean principles and continuous improvement to enhance operations.
Ability to manage a diverse workforce and foster an inclusive environment.
Flexibility and adaptability in changing environments, with the ability to thrive in a dynamic, fast-paced setting.
A proven track record of driving safety culture improvements and Kaizen initiatives.

Responsibilities

Supervise associates in assigned departments and provide resources to maximize throughput, minimize waste, and maintain quality standards.
Ensure assigned tasks are completed in a timely and effective manner.
Provide daily associate supervision, including record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding advancement or disciplinary procedures.
Track department processing against established turnaround-time schedules and production goals.
Audit individual productivity and quality to confirm associates meet established standards.
Identify root causes of failures to meet standards and take necessary corrective action.
Prepare a thorough pass-down on current operations and department status for incoming shifts through an interactive crossover with incoming management staff.
Keep Senior Management informed of issues that could affect the shift’s ability to meet established service levels.
Coordinate with the Quality Services team to maintain quality assurance standards and ensure orders are processed completely and accurately.

Benefits

Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA beginning the first day of employment.
15 vacation days and 12 sick days accrued annually, plus 3 personal days.
401(k) match.
Life and AD&D insurance.
Employee assistance programs.
Group legal benefits.
Tuition reimbursement program.
Financial and in-kind opportunities to engage with community nonprofits.
Company match program for United Way donations.
Volunteer opportunities and in-kind drives for nonprofits throughout the year.
Casual dress code.