Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Lacey, WA

11d

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location. The supervisor provides operational leadership to individual contributors and hourly employees, ensuring daily work—including driver deliveries, trailer loading and unloading, and customer service—is completed in line with customer requirements, company objectives, and cost targets. The role directly oversees people, systems, customer needs, equipment, and workforce and equipment scheduling, and manages direct-report performance, including corrective action up to the written-warning level. The supervisor also participates in hiring and customer meetings as needed. The schedule is Monday through Friday, 5:30 p.m. to 3:30 a.m. The stated salary range is $81,000–$93,000, with bonus eligibility based on individual and location performance. The role requires regular, predictable, full attendance and a willingness to travel as necessary. A high school diploma or equivalent is required; a bachelor’s degree is preferred. Penske offers a benefits plan for associates and their families; details are available through the company benefits page.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and oral communication skills and active-listening ability.
Ability to manage problems, think critically, and make decisions independently.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run the operation with a sense of urgency.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule and at the specified location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to meet the role’s physical and mental demands, including standing, walking, sitting, using hands to touch, handle, and feel, reaching, and occasionally lifting or moving up to 25 pounds.
Required vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree.

Responsibilities

Lead and ensure training and competence of supervisors and associates, connecting their work to customer business objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve dispatch productivity.
Provide operational coverage when associates are absent or on time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates’ working hours and activities to control overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location’s safety strategy.
Provide safety communication, training, feedback, and direction; ensure compliance with regulatory requirements and company policies; and conduct safety observations.
Work to meet and exceed location-specific customer goals and objectives, and communicate the company’s commitment to helping customers meet their goals.
Identify opportunities for continuous improvement.
Plan work assignments for effective fleet-equipment use and ensure associates understand safe and efficient equipment operation.
Coordinate with vendors on equipment maintenance and with Penske Truck Leasing on preventive-maintenance schedules.
Complete other projects and tasks assigned by the supervisor.