Operation Supervisor

Old Dominion Freight Line•Pittston, PA

23h

About The Position

Old Dominion Freight Line is seeking an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for achieving department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees, coordinates freight operations, and works with service center management to meet business objectives. The position requires availability to work assigned shifts based on customer pickup and delivery schedules; the posted Monday–Friday afternoon schedule may change according to business needs. The supervisor uses company systems and technology to monitor freight movement, communicates throughout the day with associates, customers, and team members, and completes company and government freight documentation. The role also includes staff responsibilities such as hiring and disciplinary action. Old Dominion describes training and career development opportunities and a promote-from-within philosophy.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience; transportation industry experience is preferred.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.
Availability to work assigned shifts as needed based on customer pickup and delivery schedules.

Nice To Haves

Some college.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor and evaluate employee safety daily and provide safety-process training as needed.
Monitor the safe and efficient planning, loading, and unloading of freight throughout the shift.
Teach safe lifting techniques and use safe lifting practices as needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise pickups and deliveries to ensure effective use and development of employees and equipment while meeting company and customer expectations.
Coordinate with service center management to meet daily, weekly, monthly, and yearly business objectives.
Provide instructions, analyses, suggestions, and ideas to improve operations within the shift, department, and facility.
Give employees ongoing positive and constructive feedback on productivity and operational measures, including ROI, MPH, stops per hour, return shipments, missed shipments, and delivery or pickup errors.
Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement in service center operations.
Operate AS400, BLU, DYMS, and other company freight-monitoring systems.
Complete forklift job training and operate a forklift as needed.
Conduct daily shift meetings.
Make decisions based on freight volume and communicate schedules to affected employees.
Inspect tools and equipment and direct correction of unsafe or improper conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed, based on customer pickup and delivery schedules.
Use company technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary action.

Benefits

Great health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability.
Flexible spending accounts.
401(k) retirement plan with company match and an additional discretionary annual match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Opportunities to advance through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.