Operation Supervisor

Old Dominion Freight Line•Pittston, PA

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for meeting department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees and helps keep service center operations efficient while meeting customer expectations. The supervisor works closely with service center management to support business objectives, provides ongoing employee feedback and development, monitors freight movement and operational performance, and promotes continuous improvement. The position requires availability to work assigned shifts as needed based on customer pickup and delivery schedules; days and shifts may change with scheduling and business needs.

Requirements

High school diploma or equivalent.
Two years of operations experience; transportation industry experience is preferred.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.

Nice To Haves

Some college coursework.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor and evaluate employee safety daily and provide safety-process training as needed.
Monitor and evaluate safe, efficient freight planning, loading, and unloading throughout the shift.
Teach safe lifting techniques and use safe lifting practices when needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise employee pickups and deliveries to ensure effective use and development of employees and equipment while meeting company and customer expectations.
Work with service center management to align operations with daily, weekly, monthly, and yearly business objectives.
Provide instruction, analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
Give employees ongoing positive and constructive feedback on operational performance and productivity.
Conduct daily inspections for compliance with local, state, and federal safety regulations, including OSHA and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement across service center operations.
Use AS400, BLU, DYMS, and other company computer and freight-monitoring systems to monitor freight movement.
Complete forklift job training and operate a forklift as needed within the service center.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe working condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed, according to customer pickup and delivery schedules.
Use company technology to monitor shipment locations across terminals and communicate throughout the day with associates, customers, and team members verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary action.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability coverage.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at the company’s 260+ service centers.