Superviseur aux opérations - Quart de jour / Operations supervisor - Day shift

RTX•Longueuil, QC

1d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment, transportation, wildfire suppression, and passenger travel. Pratt & Whitney Canada was recognized as one of Canada’s Top 10 Employers in 2025 by Forbes and ranked #1 in the aerospace and defense industry in the country. Our headquarters are also listed among the top employers in the Montreal region. These accolades reinforce our reputation as an employer of choice in Montreal, Canada, and worldwide. The supervisor is responsible for managing a multidisciplinary team of unionized employees during a day shift (Monday to Friday, from 6:30 a.m. to 3:00 p.m. – on site) at the Quality and Logistics Center of Plant 1 in Longueuil. Reporting to the Director of Operations, he is responsible for all tasks related to employee management, activity coordination, and ensuring the follow-up of priorities related to the inspection of purchased parts upon receipt and the review of non-conforming parts. He also serves as the resource person for internal and external clients and as the point of contact for employees and the management team.

Requirements

Knowledge of the aerospace industry and/or manufacturing environment
Knowledge of quality criteria and inspection processes
Strategic planning and demonstrated leadership
Analytical and synthesis skills
Training and coaching abilities
Excellent communication skills
Comfort in a constantly evolving environment
Team spirit, autonomy, and strong ethics
Bilingual in English and French, both spoken and written
DEC diploma with 3 to 7 years of experience, or a combination of education and demonstrated supervisory experience
Working knowledge of English to read and understand specialized instructions, plans, drawings and technical terms that may emanate from international organizations, as well as to write and sometimes communicate in English with customers, suppliers or international colleagues.

Nice To Haves

SAP knowledge (an asset)

Responsibilities

Supervise daily operations on the day shift at the Quality and Logistics Center
Ensure the achievement of key performance indicators: ESS, quality, on-time delivery, productivity, etc.
Manage unionized employees in accordance with the collective agreement
Prevent health, safety, and quality incidents by applying proper practices, methods, and behaviors (monthly inspections, floor audits, near-miss investigations, accident reports, RCCA)
Manage employee productivity while meeting operational priorities and objectives
Actively participate in the implementation of initiatives/projects for continuous organizational improvement
Develop an overtime management plan based on operational needs
Establish work schedules, balance shifts, and manage vacation planning
Manage organizational changes and ensure employee flexibility
Prepare annual performance evaluations and communicate them to employees