Operations Specialist

Range USA•Valley View, OH
•$15 - $15•Onsite

About The Position

The Store Operations Specialist supports store performance by executing inventory management, compliance, and operational processes. The role helps ensure product availability and pricing accuracy, compliance with federal, state, and local firearm regulations, and organized backroom and administrative operations. Working closely with store leadership, the specialist supports receiving, inventory control, compliance tracking, and customer order fulfillment. The position is full-time, non-exempt, and hourly, based in Valley View, Ohio, with no travel. The stated pay is $15.00 per hour. Range USA describes its stores as friendly and safe places to shop, shoot, and learn, and says each team member contributes to making customer visits easy, welcoming, and memorable. No firearm experience is needed; paid training is offered.

Requirements

  • High school diploma or equivalent preferred.
  • At least 2 years of retail, inventory, or operations experience; specialty retail experience is preferred.
  • Working knowledge of inventory systems and POS platforms.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong attention to detail and focus on accuracy and compliance.
  • Effective communication and organizational skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

  • Specialty retail experience.

Responsibilities

  • Maintain store visual and merchandising standards, including merchandise presentation, pricing, promotions, and signage.
  • Conduct inventory counts, cycle counts, and audits to maintain inventory accuracy.
  • Monitor and resolve out-of-stock conditions and inventory discrepancies.
  • Receive and process incoming inventory, including firearms, transfers, and e-commerce orders, accurately and on time.
  • Keep the receiving area clean, organized, and audit-ready.
  • Process inventory adjustments and goods issues to maintain system accuracy.
  • Complete weekly and monthly reporting, including negative inventory and margin reports.
  • Support compliance with ATF, OSHA, and internal safety policies and procedures.
  • Perform compliance checks, including 4473 form reviews, bound book management, documentation accuracy, and compliance tracking.
  • Assist with audits, corrections, and required customer follow-up.
  • Manage e-commerce orders and layaways, including timely processing and customer communication.
  • Support firearm service and repair programs through tracking, parts coordination, and follow-up.
  • Ensure customer transactions related to layaway and e-commerce are completed promptly.
  • Work with leadership to maintain appropriate supplies, including targets, PPE, office supplies, and ATF forms.
  • Conduct case audits to ensure in-stock firearms are properly represented.
  • Support overall store operations and help maintain a safe, compliant, high-performing environment.

Benefits

  • Medical, dental, and vision health insurance.
  • Unlimited shooting and free classes.
  • Industry-leading online and in-store discounts.
  • Manufacturer rewards and points program.
  • Paid training.
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