Operations Specialist

Relocity

3h•$60,000 - $65,000•Remote

About The Position

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally. Powered by our AI-driven workforce mobility platform, we bring together local experts and insightful content in our native mobile app to deliver an excellent user experience for people on the move. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves hundreds of cities in more than 40 markets across the United States, Europe, and Asia. At Relocity, we partner with a growing list of global clients and partners to ensure exceptional operational performance and client success. As an Operations Specialist, you’ll manage the end-to-end coordination and reporting process for our partner accounts—overseeing data integrity, system onboarding, and communication between teams. You’ll serve as a central point of accountability for ensuring that reporting, client onboarding, and operational workflows run smoothly and align with Relocity’s quality standards. In this role, you’ll apply sound judgment to evaluate data, recommend process improvements, and identify opportunities to streamline workflows. You’ll work directly within our proprietary platform to onboard new clients, assess operational readiness, and ensure that all client and partner deliverables meet established performance criteria. As we continue to grow, this position will give you the opportunity to contribute to cross-functional projects and initiatives that improve efficiency and scalability across the organization. We’re seeking someone who is proactive, analytical, and able to manage their workload with autonomy—balancing execution with continuous process improvement.

Requirements

3+ years professional work experience
Strong analytical and technical skills with proficiency in G Suite, Sheets or Excel, and business intelligence tools
Experience interpreting data with the ability to recommend process or performance improvements
Strong organizational skills with high attention to detail and accountability for deliverables
Demonstrated ability to manage multiple priorities with minimal supervision
Strong collaboration skills with the ability to work autonomously and cross-functionally
Excellent written and verbal communication skills
Experience working in a dynamic, fast-paced, or startup environment
A proactive and solutions-oriented mindset with a drive for continuous improvement

Nice To Haves

Bachelor's degree in Business, Economics, or a related field preferred, but not required

Responsibilities

Manage the end-to-end coordination and reporting process for partner accounts.
Oversee data integrity, system onboarding, and communication between teams.
Ensure reporting, client onboarding, and operational workflows run smoothly and align with Relocity’s quality standards.
Apply sound judgment to evaluate data, recommend process improvements, and identify opportunities to streamline workflows.
Work directly within the proprietary platform to onboard new clients, assess operational readiness, and ensure client and partner deliverables meet established performance criteria.
Contribute to cross-functional projects and initiatives that improve efficiency and scalability across the organization.