Operations Specialist

RMS Energy

5d • Remote

About The Position

This remote-based role is ideal for a highly organized professional with experience in ERP and CRM tools, timekeeping processes, meeting coordination, and invoice tracking. As an Operations Specialist, you’ll work closely with cross-functional teams to maintain workflows, support customer interactions, and ensure smooth day-to-day administrative operations.

Requirements

• 5+ years of experience in an administrative, operational, or office support role
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and Teams
• Experience using ERP and CRM systems for tracking, reporting, and coordination
• Strong attention to detail and the ability to work independently in a remote setting
• Able to work remotely with minimal supervision
• Must successfully complete a background check and pre-employment/random drug tests
• Valid driver’s license (for occasional travel if required)
• Legally authorized to work in the United States

Nice To Haves

• Bachelor’s degree in Business or a related field preferred
• Experience supporting engineering operational teams.
• Familiarity with commercial contract workflows and timekeeping systems
• Prior experience supporting professional services or engineering teams
• Experience working in a fast-paced, remote-first environment

Responsibilities

• Maintain business forecasts, division activity logs, and monthly backlogs
• Support planning and reporting using the company ERP tools and templates
• Open and update CRM opportunities, SharePoint folders, and timekeeping records
• Track revenue accruals and clearances, and verify profit against established goals
• Analyze labor and expense costs to support operational reporting
• Assist with T&C and NDA negotiations and keep documentation current
• Coordinate meetings, travel, and accommodations for operational activities
• Retrieve and verify Purchase Orders; ensure accuracy of commercial information
• Create and track both fixed and T&M invoices; follow up using aging reports
• Support vendor and customer setup; collect and manage necessary documentation
• Manage daily administrative functions and help resolve customer issues
• Maintain confidentiality of sensitive commercial, financial, and project information

Benefits

• Medical, dental, and vision coverage fully paid for employees, starting the month after hire
• 401(k) with Company Match – Traditional & Roth options + free investment guidance
• Paid training, certifications, and industry memberships
• Paid vacation, holidays, and sick leave
• Employee Assistance Program – Legal, financial, and mental wellness support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree